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Lattice: Login and page loading issues

Impact: majorStatus: resolvedStarted Resolved (24 h)3 updatesSource: stspg.io (opens in new tab)
Summary

Lattice reported a major application incident starting 2025-07-28 15:42 UTC, leaving some users unable to log in or load pages. Errors subsided at 07-28 15:49 UTC; the incident was resolved at 2025-07-29 15:53 UTC after monitoring confirmed no recurrence of widespread issues, with a recorded duration of 24 h 10 min.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Lattice Application

Timeline of updates

  1. investigating

    Our automated monitoring tools identified degraded performance of the Lattice application, with some users unable to log in or load various pages in Lattice. We are investigating the issue.

  2. monitoring

    Errors with login and page loading have subsided. Our team is continuing to monitor and verify a full resolution.

  3. resolved

    Our team has monitored for 24 hours and confirmed no reoccurrence of widespread application issues in that time. This is resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Lattice profile · Recent Lattice incidents · Markdown · JSON