Changes / Lattice / Login and page loading issues
Lattice: Major incident: Login and page loading issues
Summary
Lattice reported a major application incident starting 2025-07-28 15:42 UTC, leaving some users unable to log in or load pages. Errors subsided at 07-28 15:49 UTC; the incident was resolved at 2025-07-29 15:53 UTC after monitoring confirmed no recurrence of widespread issues, with a recorded duration of 24 h 10 min.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Login and page loading issues
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2025-07-28 15:42 UTC
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After: 2025-07-29 15:53 UTC
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After: Lattice Application
Before: not present
After: Our automated monitoring tools identified degraded performance of the Lattice application, with some users unable to log in or load various pages in Lattice. We are investigating the issue.
Before: not present
After: Errors with login and page loading have subsided. Our team is continuing to monitor and verify a full resolution.
Before: not present
After: Our team has monitored for 24 hours and confirmed no reoccurrence of widespread application issues in that time. This is resolved.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Login and page loading issues (this change) Lattice reported a major application incident starting 2025-07-28 15:42 UTC, leaving some users unable to log in or load pages. Errors subsided at 07-28 15:49 UTC; the incident was resolved at 2025-07-29 15:53 UTC after monitoring confirmed no recurrence of widespread issues, with a recorded duration of 24 h 10 min. | Major incident |