# Lattice: Login and page loading issues

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-07-28 15:42 UTC · Resolved: 2025-07-29 15:53 UTC · Duration: 24 h
- Updates: 3 · Affected components: Lattice Application
- [Vendor status page: https://stspg.io/nz9y6p4gt4j9](https://stspg.io/nz9y6p4gt4j9)
- [Company: Lattice](https://rewindex.com/company/lattice.md)

## Summary

Lattice reported a major application incident starting 2025-07-28 15:42 UTC, leaving some users unable to log in or load pages. Errors subsided at 07-28 15:49 UTC; the incident was resolved at 2025-07-29 15:53 UTC after monitoring confirmed no recurrence of widespread issues, with a recorded duration of 24 h 10 min. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2025-07-28 15:42 UTC: Our automated monitoring tools identified degraded performance of the Lattice application, with some users unable to log in or load various pages in Lattice. We are investigating the issue.
- **monitoring** 2025-07-28 15:49 UTC: Errors with login and page loading have subsided. Our team is continuing to monitor and verify a full resolution.
- **resolved** 2025-07-29 15:53 UTC: Our team has monitored for 24 hours and confirmed no reoccurrence of widespread application issues in that time. This is resolved.

## Rewindex changes for this incident

- 2025-07-28 15:42 UTC: [Major incident: Login and page loading issues](https://rewindex.com/change/i04775db29dc711.md)


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Canonical: https://rewindex.com/company/lattice/incidents/643q5bhvvcms · Markdown: https://rewindex.com/company/lattice/incidents/643q5bhvvcms.md · JSON: https://rewindex.com/api/v1/companies/lattice/incidents/643q5bhvvcms · Generated 2026-10-18T12:22:11.273Z