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CompaniesLatticeIncidents

Lattice: Live Chat Interruption

No impact listedStatus: resolvedStarted Resolved (49 min)1 updatestatus.lattice.com (opens in new tab)

Timeline of updates

  1. resolved

    Our live chat service provider has confirmed that the issue is resolved. Full access to live chat with Customer Care should now be restored.

From Lattice’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.lattice.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Lattice, started 2024-05-02 14:00 UTC, resolved after 49 min, 1 update(s).

Title
Live Chat Interruption
Vendor
Lattice
Date
URL
https://rewindex.com/company/lattice/incidents/vwcpflryk56h

Lattice profileRecent Lattice incidentsAll outages on May 2, 2024Lattice in May 2024MarkdownJSON