# Lattice: Live Chat Interruption

> Lattice status incident “Live Chat Interruption” on 2024-05-02: impact none (vendor’s label), 49 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/lattice/incidents/vwcpflryk56h
Last updated: 2024-05-02T14:49:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-05-02 14:00 UTC · Resolved: 2024-05-02 14:49 UTC · Duration: 49 min
- Updates: 1
- [Vendor status page: https://status.lattice.com/incidents/vwcpflryk56h](https://status.lattice.com/incidents/vwcpflryk56h)
- [Company: Lattice](https://rewindex.com/company/lattice.md)

## Timeline of updates

- **resolved** 2024-05-02 14:49 UTC: Our live chat service provider has confirmed that the issue is resolved. Full access to live chat with Customer Care should now be restored.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Lattice, started 2024-05-02 14:00 UTC, resolved after 49 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/lattice/incidents/vwcpflryk56h
- Citation: Lattice, “Live Chat Interruption” (2024-05-02 14:00 UTC). Archived by Rewindex: https://rewindex.com/company/lattice/incidents/vwcpflryk56h (CC BY 4.0).
- Markdown link: `[Lattice: Live Chat Interruption (2024-05-02)](https://rewindex.com/company/lattice/incidents/vwcpflryk56h)`


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Canonical: https://rewindex.com/company/lattice/incidents/vwcpflryk56h · Markdown: https://rewindex.com/company/lattice/incidents/vwcpflryk56h.md · JSON: https://rewindex.com/api/v1/companies/lattice/incidents/vwcpflryk56h · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:56:31.963Z