Outages by dayMay 2, 2024

Outages on May 2, 2024

UTC day 2024-05-02 (May 2, 2024, 00:00 to May 2, 2024, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

51incidents started

13labelled major or critical

32vendors with a new incident

20still open from earlier days

By vendor label: Critical 5 · Major 8 · Minor 28 · No impact listed 9 · unknown 1 · 24 maintenance

Incidents started this day 51

Vendor	Incident	Impact	Started	Resolved	Status
Red Hat (incl. Quay.io)	Catalog.redhat.com - Software Hardware Cloud Detail views	Critical	06:45	09:02 (2.3 h)	resolved
Pinecone	Elevated error rate on reads and writes on GCP starter environment	Critical	08:02	18:54 (11 h)	resolved
Grafana Cloud	Grafana Cloud: prod-us-central-3 and prod-us-central-4 Clusters Unreachable	Critical	12:07	12:55 (48 min)	resolved
Red Hat (incl. Quay.io)	Catalog.redhat.com - Software Hardware Cloud Detail views	Critical	12:25	12:49 (24 min)	resolved
Honeycomb	Ingestion errors	Critical	23:44	May 3, 2024, 04:32 (4.8 h)	resolved
MongoDB Atlas	Degraded Performance: Atlas UI and API Operations	Major	00:33	01:26 (53 min)	resolved
LaunchDarkly	Flag changes through the UI or semantic patch API are not generating audit log entries	Major	02:24	04:59 (2.6 h)	resolved
Mailgun	Login issues	Major	06:41	08:01 (1.3 h)	resolved
Make	Webhook failures us1.make.com	Major	08:01	11:39 (3.6 h)	resolved
Optimizely	Problem with requests for Search and Navigation findcaea01	Major	10:35	May 3, 2024, 02:27 (16 h)	resolved
Runway	Elevated API Errors	Major	18:32	20:12 (1.7 h)	resolved
Datadog	Partial outage of metrics query	Major	20:00	20:55 (55 min)	resolved
Retool	Apps with "expand content to fit" not loading	Major	23:25	23:25 (0 min)	resolved
Sinch	Delivery Issue Pakistan - Jazz	Minor	00:41	01:13 (32 min)	resolved
RevenueCat	Stale Customer List statuses	Minor	00:41	00:52 (11 min)	resolved
Sinch	Delivery Issue Chile - Entel PCS	Minor	03:37	08:09 (4.5 h)	resolved
Sinch	Delivery Issue Congo DR - Africell	Minor	03:44	05:35 (1.9 h)	resolved
Plivo	SMS Delay towards Verizon from US phone numbers.	Minor	05:51	06:59 (1.1 h)	resolved
Canva	Some users from Malaysia might have issues accessing Canva	Minor	07:33	08:15 (42 min)	resolved
Twilio	SMS Delivery Delays to Beeline network in Tajikistan	Minor	08:03	14:01 (6.0 h)	resolved
Sinch	Delivery Issue Myanmar - MPT	Minor	09:31	20:10 (11 h)	resolved
Twilio	VoiceBase Transcription Delays	Minor	10:49	14:30 (3.7 h)	resolved
Scaleway	[BILLING] - PSP migration will make SEPA mandate creation/modification impossible for Elements	Minor	11:11	May 10, 2024, 13:37 (8 d)	resolved
Vonage	Mali SMS - Delivery Degradation towards Orange network	Minor	11:35	May 8, 2024, 03:52 (6 d)	resolved
Twilio	SMS Delivery Delays to Multiple Networks in the US from a Subset of Short Codes	Minor	13:02	16:36 (3.6 h)	resolved
Deepgram	[Deepgram API] Elevated Batch Error Rates	Minor	13:24	13:27 (3 min)	resolved
Deepgram	[Deepgram API] Elevated Batch Error Rates	Minor	15:25	15:26 (1 min)	resolved
Twilio	SMS Delivery Delays to Moov Network in Ivory Coast	Minor	15:59	May 3, 2024, 18:45 (27 h)	resolved
Vonage	Ivory Coast SMS - Delivery Degradation towards Moov (Atlantique Telecom) network	Minor	16:11	May 4, 2024, 08:52 (41 h)	resolved
Lattice	REST and SCIM API down	Minor	17:58	18:26 (28 min)	resolved
GitHub Copilot	We are investigating reports of degraded performance.	Minor	19:07	May 3, 2024, 02:45 (7.6 h)	resolved
GitHub	We are investigating reports of degraded performance.	Minor	19:07	May 3, 2024, 02:45 (7.6 h)	resolved
MongoDB Atlas	Data Federation errors when querying user-owned Azure containers	Minor	19:58	20:25 (27 min)	resolved
Twilio	Issues with Toll-Free Numbers Provisioning	Minor	20:25	May 9, 2024, 22:59 (7 d)	resolved
Logz.io	[EU-CENTRAL-1] Log Ingestion Gap in UI	Minor	20:45	May 3, 2024, 01:12 (4.5 h)	resolved
Lever	Intermittent issues impacting Lever Hire	Minor	21:11	May 6, 2024, 22:33 (4 d)	resolved
Plivo	Service Degradation on Outbound SMS & MMS towards US and Canada phone numbers	Minor	21:47	May 3, 2024, 14:59 (17 h)	resolved
Bandwidth	Network Impairment - Toll-Free Provisioning	Minor	21:51	May 3, 2024, 02:34 (4.7 h)	resolved
Vonage	Guatemala SMS - Delivery Degradation towards Tigo	Minor	23:17	May 3, 2024, 04:09 (4.9 h)	resolved
Twilio	SMS Delivery Delays and Failures To Bmobile Network In Papua New Guinea	Minor	23:20	May 3, 2024, 04:34 (5.2 h)	resolved
Twilio	SMS Delivery Delays to Tigo Network in Guatemala	Minor	23:32	May 3, 2024, 04:37 (5.1 h)	resolved
Bitbucket	Delay in starting pipelines	No impact listed	07:20	09:02 (1.7 h)	resolved
Coralogix	[EU2] - Delay in Traces ingestion into s3 (archive)	No impact listed	12:42	13:55 (1.2 h)	resolved
Amplitude	Customers unable to load Amplitude Data on US Data Center	No impact listed	13:00	13:00 (0 min)	resolved
Lattice	Live Chat Interruption	No impact listed	14:00	14:49 (49 min)	resolved
Scaleway	[COCKPIT] Cockpit Scaleway Logs have high latencies on fr-par	No impact listed	14:33	May 16, 2024, 07:54 (14 d)	resolved
Twilio	SMS Delivery Delays to Personal Telecom Network in Argentina	No impact listed	17:13	17:13 (0 min)	resolved
Make	us1.make.com webhook response delayed	No impact listed	20:26	21:40 (1.2 h)	resolved
v0	Elevated latency and error rate in iad1 Data Cache	No impact listed	20:42	20:42 (0 min)	resolved
Vercel	Elevated latency and error rate in iad1 Data Cache	No impact listed	20:42	20:42 (0 min)	resolved
Descope	The jsdeliver CDN downtime affects older Descope SDK performance	unknown	06:30	10:17 (3.8 h)	resolved

Still open from earlier days 20

Vendor	Incident	Impact	Started	Resolved	Status
Scaleway	[Billing] Current consumption, invoice listing and public APIs are down	Major	Apr 25, 2024, 06:25	May 10, 2024, 13:37 (15 d)	resolved
Xero	Global -Some customers may be experiencing issues collecting payments from Stripe	Major	May 1, 2024, 22:59	00:29 (1.5 h)	resolved
Vonage	Myanmar SMS - Delivery degradation towards MPT network	Minor	Apr 25, 2024, 04:08	May 3, 2024, 07:51 (8 d)	resolved
Akamai	Media Services Live 4 Historical Reporting issues	Minor	Apr 26, 2024, 02:42	May 4, 2024, 02:34 (8 d)	resolved
Plivo	10DLC Campaign Registration Failure towards US and Canada	Minor	Apr 29, 2024, 15:07	12:07 (3 d)	resolved
Twilio	SMS Delivery Failures to CTBC Cellular SA Network in Brazil	Minor	Apr 30, 2024, 00:31	May 7, 2024, 00:38 (7 d)	resolved
Bandwidth	Inbound Calls to Puerto Rico	Minor	Apr 30, 2024, 17:32	May 15, 2024, 21:44 (15 d)	resolved
Plivo	Service Degradation on Inbound/Outbound SMS & MMS towards US phone numbers	Minor	Apr 30, 2024, 18:21	12:06 (42 h)	resolved
SparkPost	Data processing delays for SparkPost customers - US region	Minor	Apr 30, 2024, 18:26	18:18 (48 h)	resolved
Plivo	Delays in processing 10DLC Campaign and Longcode Registration requests in the US	Minor	Apr 30, 2024, 18:39	May 23, 2024, 18:15 (23 d)	resolved
Twilio	SMS Delivery Delays and Failures To Bmobile Network In Papua New Guinea	Minor	Apr 30, 2024, 23:46	17:02 (41 h)	resolved
Twilio	SMS Delivery Delays to Orange Network in Mali	Minor	May 1, 2024, 03:24	13:50 (34 h)	resolved
Sinch	Delivery Issue Honduras - Tigo	Minor	May 1, 2024, 14:45	00:12 (9.4 h)	resolved
Twilio	Inbound Call Failures to Twilio Phone Numbers in Kenya	Minor	May 1, 2024, 15:13	10:11 (19 h)	resolved
Twilio	SMS Delivery Delays and Failures to Tigo Network in Honduras	Minor	May 1, 2024, 15:15	00:18 (9.1 h)	resolved
Twilio	SMS Delivery Reports Delay to Multiple Networks in the US from a Subset of Shortcodes	Minor	May 1, 2024, 16:43	07:41 (15 h)	resolved
Twilio	Inbound Call Failures to a Subset of Twilio Trinidad and Tobago Phone Numbers	Minor	May 1, 2024, 17:45	May 3, 2024, 19:51 (2 d)	resolved
Dropbox Sign	Recent Dropbox Sign Security Incident	Minor	May 1, 2024, 20:38	May 16, 2024, 19:52 (15 d)	resolved
Rippling	Issues loading SSO Bar	Minor	May 1, 2024, 21:07	04:39 (7.5 h)	resolved
Twilio	Hosted Numbers Customers Might be Facing Issues With Actions Related to Letter Of Authorization (LOA)	Minor	May 1, 2024, 21:40	01:02 (3.4 h)	resolved

Maintenance 24

Vendor	Incident	Impact	Started	Resolved	Status
Sinch	[Scheduled] Sinch - SDI Legacy Endpoints End of Life	Maintenance	00:00	May 3, 2024, 00:00 (24 h)	resolved
Klaviyo	[Scheduled] Flows infrastructure maintenance	Maintenance	01:00	02:28 (1.5 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound SMS/MMS towards the US and Canada phone numbers	Maintenance	03:00	07:00 (4.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS	Maintenance	03:00	07:00 (4.0 h)	resolved
Twilio	[Scheduled] US and Canada SMS and MMS Carrier partner Maintenance	Maintenance	03:00	07:00 (4.0 h)	resolved
Vonage	[Scheduled] USA & CA SMS, MMS - Planned maintenance affecting toll free numbers	Maintenance	03:00	07:00 (4.0 h)	resolved
Sinch	[Scheduled] DI SMS 365 (SMSX) \| Operator Services \| Application Maintenance \| PCR Number # PCRSDI-11097	Maintenance	06:00	08:41 (2.7 h)	resolved
Scaleway	[Scheduled] [JOBS] - Temporary Serverless jobs interruption in fr-par region	Maintenance	06:30	07:30 (1.0 h)	resolved
Sinch	[Scheduled] Sinch Scheduled Maintenance - US7 Site	Maintenance	07:00	11:00 (4.0 h)	resolved
Scaleway	[Scheduled] [WEB HOSTING-CLASSIC FTP] Operating System Update	Maintenance	08:00	09:00 (1.0 h)	resolved
Sinch	[Scheduled] Campaigns Application Maintenance	Maintenance	10:00	10:30 (30 min)	resolved
ActiveCampaign	[Scheduled] Planned upgrade of the Campaign Designer	Maintenance	11:00	12:20 (1.3 h)	resolved
Scaleway	[Scheduled] [WEBHOSTING] Operating System Update on NL-AMS platform	Maintenance	12:00	13:00 (1.0 h)	resolved
DigitalOcean	[Scheduled] NYC2 Network Maintenance	Maintenance	12:00	13:44 (1.7 h)	resolved
InfluxData (InfluxDB Cloud)	[Scheduled] Native Collectors End-of-Life Scream Test (24 hours)	Maintenance	13:00	May 3, 2024, 13:00 (24 h)	resolved
Scaleway	[Scheduled] [WEBHOSTING] Operating System Update on PL-WAW platform	Maintenance	13:00	14:00 (1.0 h)	resolved
Sinch	[Scheduled] Campaigns Application Maintenance	Maintenance	13:00	14:10 (1.2 h)	resolved
Sinch	[Scheduled] Campaigns Application Maintenance	Maintenance	13:31	15:01 (1.5 h)	resolved
Sinch	[Scheduled] DI SMS 365 \| Enterprise Services \| Planned Maintenance PCR # PCRSDI-11103	Maintenance	16:58	17:49 (51 min)	resolved
Twilio	[Scheduled] Indonesia SMS Carrier Maintenance - XL Axiata	Maintenance	18:00	19:00 (1.0 h)	resolved
Vonage	[Scheduled] Indonesia SMS - Planned maintenance affecting XL Indonesia	Maintenance	18:00	19:00 (1.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Beeline	Maintenance	21:00	May 3, 2024, 00:00 (3.0 h)	resolved
Lever	[Scheduled] Scheduled Maintenance	Maintenance	22:00	May 3, 2024, 00:00 (2.0 h)	resolved
Teleport	[Scheduled] Cloud Tenant Upgrade Scheduled [23:00 UTC]	Maintenance	23:00	May 3, 2024, 01:00 (2.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Red Hat (incl. Quay.io), Pinecone, Grafana Cloud, Honeycomb, MongoDB Atlas, LaunchDarkly, Mailgun, Make, Optimizely, Runway, Datadog, Retool.

Cite this

51 vendor-reported incidents started on 2024-05-02 (UTC) across 32 vendors, 13 labelled major or critical by the vendor.

Title: Outages on May 2, 2024
Vendor: Rewindex daily outage roundup
Date: 2024-05-02 00:00 UTC
URL: https://rewindex.com/outages/2024-05-02

All days Outage events Markdown