rewindex

Outages by dayMay 3, 2024

Outages on May 3, 2024

UTC day 2024-05-03 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

22incidents started
6labelled major or critical
16vendors with a new incident
23still open from earlier days

By vendor label: Critical 1 · Major 5 · Minor 13 · No impact listed 3 · 5 maintenance

Incidents started this day 22

VendorIncidentImpactStartedResolvedStatus
Red Hat (incl. Quay.io)Support Case Attachments - OutageCritical (2.0 h)resolved
HarnessCG Secret manager is broken in Prod-2Major (1.1 h)resolved
Snykmonitor, import and retest not workingMajor (4.3 h)resolved
SurveyMonkeyAnalyze page is not loading for users on our Canadian Data CentreMajor (3.6 h)resolved
SparkPostMetrics API experiencing slownessMajor (2.0 h)resolved
DiscordGeneral issues with Discord service availability and APIMajor (54 min)resolved
npmIssue with Private Package InstallsMinor (3.2 h)resolved
SinchDelivery issue - Telenor SwedenMinor (1.3 h)resolved
XeroGlobal: Xero Me - some customers may experience issues creating expense claimsMinor (37 min)resolved
TwilioSMS Delivery Delays to Safaricom Network in KenyaMinor (3.9 h)resolved
TwilioLoading Studio Flows Issues in the ConsoleMinor (1.5 h)resolved
SanityDelayed API CDN cache invalidation affecting some customersMinor (1.1 h)resolved
ConfluentSome GCP peering status is incorrectly reported as FAILEDMinor (5.3 h)resolved
Deepgram[Deepgram API] Elevated Batch Error RatesMinor (8 min)resolved
PlivoService Degradation on Inbound/Outbound Toll-Free SMS & MMS towards US and Canada phone numbersMinor (6 d)resolved
PineconeSome read operations failing for serverless indexesMinor (1.1 h)resolved
TwilioBilling Preference Notifications Not Saving in the Twilio ConsoleMinor (3 d)resolved
TwilioSMS Delivery Delays to Beeline Network in TajikistanMinor (14 h)resolved
TwilioSMS Delivery Delays to Rightel Network in IranMinor (15 h)resolved
TwilioMMS Delivery Failures to T-Mobile Network in the US for a Subset of Long CodesNo impact listed (0 min)resolved
VonageVoice Inspector - Intermittent missing recordsNo impact listed (11 d)resolved
VonagePossible Voice Call Quality Issues in US RegionsNo impact listed (3 d)resolved

Still open from earlier days 23

VendorIncidentImpactStartedResolvedStatus
HoneycombIngestion errorsCritical (4.8 h)resolved
OptimizelyProblem with requests for Search and Navigation findcaea01Major (16 h)resolved
AkamaiMedia Services Live 4 Historical Reporting issuesMinor (8 d)resolved
TwilioSMS Delivery Failures to CTBC Cellular SA Network in BrazilMinor (7 d)resolved
BandwidthInbound Calls to Puerto RicoMinor (15 d)resolved
PlivoDelays in processing 10DLC Campaign and Longcode Registration requests in the USMinor (23 d)resolved
TwilioInbound Call Failures to a Subset of Twilio Trinidad and Tobago Phone NumbersMinor (2 d)resolved
Dropbox SignRecent Dropbox Sign Security IncidentMinor (15 d)resolved
Scaleway[BILLING] - PSP migration will make SEPA mandate creation/modification impossible for ElementsMinor (8 d)resolved
VonageMali SMS - Delivery Degradation towards Orange networkMinor (6 d)resolved
TwilioSMS Delivery Delays to Moov Network in Ivory CoastMinor (27 h)resolved
VonageIvory Coast SMS - Delivery Degradation towards Moov (Atlantique Telecom) networkMinor (41 h)resolved
GitHub CopilotWe are investigating reports of degraded performance.Minor (7.6 h)resolved
GitHubWe are investigating reports of degraded performance.Minor (7.6 h)resolved
TwilioIssues with Toll-Free Numbers ProvisioningMinor (7 d)resolved
Logz.io[EU-CENTRAL-1] Log Ingestion Gap in UIMinor (4.5 h)resolved
LeverIntermittent issues impacting Lever HireMinor (4 d)resolved
PlivoService Degradation on Outbound SMS & MMS towards US and Canada phone numbersMinor (17 h)resolved
BandwidthNetwork Impairment - Toll-Free ProvisioningMinor (4.7 h)resolved
VonageGuatemala SMS - Delivery Degradation towards TigoMinor (4.9 h)resolved
TwilioSMS Delivery Delays and Failures To Bmobile Network In Papua New GuineaMinor (5.2 h)resolved
TwilioSMS Delivery Delays to Tigo Network in GuatemalaMinor (5.1 h)resolved
Scaleway[COCKPIT] Cockpit Scaleway Logs have high latencies on fr-parNo impact listed (14 d)resolved

Maintenance 5

VendorIncidentImpactStartedResolvedStatus
Retool[Scheduled] Database MaintenanceMaintenance (0 min)resolved
Bandwidth[Scheduled] Messaging Maintenance (V2 SMS/MMS)Maintenance (2.0 h)resolved
Vonage[Scheduled] Russia SMS - Planned maintenance affecting MegafonMaintenance (4.0 h)resolved
Twilio[Scheduled] United Kingdom Account Security Carrier Partner Maintenance - VodafoneMaintenance (7.4 h)resolved
Expo[Scheduled] iOS Build Service MaintenanceMaintenance (1.5 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Red Hat (incl. Quay.io), Harness, Snyk, SurveyMonkey, SparkPost, Discord, npm, Sinch, Xero, Twilio, Sanity, Confluent.

Cite this

22 vendor-reported incidents started on 2024-05-03 (UTC) across 16 vendors, 6 labelled major or critical by the vendor.

Title
Outages on May 3, 2024
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2024-05-03

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