| Investigating file uploads | minor | 53 min |
| We are currently experiencing issues with our Salesforce integration | minor | 6.7 h |
| Investigating an issue affecting the "sign in with Dropbox" button | minor | 2.2 h |
| Dropbox Sign was not working as expected for some users. | none | -59 min |
| Dropbox Sign is experiencing degraded performance | none | 26 min |
| We’re investigating reports of degraded performance. | none | 19 min |
| Uploading is not working as expected | none | 2.2 h |
| Dropbox Sign is experiencing file upload issues | none | 1.6 h |
| We are currently experiencing delays in sending Sign emails to our users | minor | 29 min |
| Dropbox Sign is experiencing an outage. | major | 3.2 h |
| Issues detected with both logging in and sending signature requests | minor | 4.3 h |
| Issues detected with both logging in and sending signature requests | minor | 1.0 h |
| We are currently investigating performance problems with our API endpoints | minor | 4.5 h |
| Sign features in PDF editor and Dropbox Mobile might not be working for some users. | minor | 36 min |
| We're having some trouble with our Sign services | minor | 2.1 h |
| Sign is not working as expected for some users | minor | 1.6 h |
| Sign is not working as expected. | critical | 1.2 h |
| Sign may be unavailable for some users. | minor | 44 min |
| Sign may be unavailable for some users | minor | 4.3 h |
| Sending signature requests is not working as expected. | minor | 6 min |
| We are currently experiencing performance problems with Forms | major | 12 min |
| Minor availability issue - now resolved | none | -63 min |
| Dropbox Sign was not working as expected for some users | none | 0 min |
| Partial Dropbox Sign Site Outage | major | 20 min |
| Degraded Service | none | 0 min |
| Dropbox Sign and Fax Outage | none | 0 min |
| Recent Dropbox Sign Security Incident | minor | 15 d |
| Dropbox Sign Outage | none | 2.9 h |
| Login Issues | none | 6.6 h |
| We are currently investigating performance problems with our site and API endpoints | minor | 6.6 h |
| We are currently investigating performance problems with our site and API endpoints | minor | 3.4 h |
| We are currently investigating performance problems with our site and API endpoints | minor | 13 min |
| Get Signatures is not working as expected. | major | 4.0 h |
| Users experiencing errors for misplaced and misaligned signature field elements when using form fields per documents | minor | 2.8 h |
| Some workflows in Forms were not completing as expected for some users | minor | 28 h |
| Documents page search not listing documents | minor | 27 min |
| There's an increase in error during signing. | minor | 2.7 h |
| Signature requests experiencing misplaced/missing fields and signatures | minor | 24 h |
| Documents page listing only a single page of documents | minor | 2.4 h |
| Some signature requests with group signers are missing fields | minor | 3.5 h |
| We are currently investigating performance problems with our site and API endpoints | minor | 3.6 h |
| Site Outage | major | 4 min |
| From 15:00 to 16:30 UTC, certain GET endpoints were operating with high latency for some users. | none | 0 min |
| Certain API endpoints were operating with high latency for some users. | none | 0 min |
| Experiencing intermittent problems with our API endpoints | none | 30 min |
| We are having performance problems with our API endpoints | minor | 44 h |
| Increased API request failures | none | 7.2 h |
| Some users may not be able to complete Signature Request in Dropbox web | minor | 25 h |
| Degraded Service | none | -281 min |
| Sharepoint integration service is not working as expected. | minor | 2.0 h |
| Dropbox Fax is not working as expected. | minor | 4 d |
| AWS is not working as expected | none | 0 min |
| Incoming HelloFax document status issues | none | 6.7 h |
| Delays in document finalization | minor | 8.5 h |
| Major Outage | critical | 2 d |
| Error on Signature Request Creation | minor | 3 d |
| Document Finalization Delayed | none | 0 min |
| Email delivery delays | none | 8.4 h |
| E-mail Provider Outage | minor | 4.7 h |
| Google Drive integration issue | none | 18 h |
| File conversion issues for specific file formats | none | 2.5 h |
| Performance problems - site and API | minor | 11 h |
| Degraded service | minor | 2.8 h |
| Delayed email deliverability | minor | 21 d |
| Degraded Performance | minor | 6.5 h |
| HelloSign Partial Outage | major | 39 min |
| Elevated Error Rates | major | 1.8 h |
| Hellofax cert expired | critical | 42 min |
| HelloSign outage recurrence | critical | 12 h |
| Connectivity Issues | critical | 1.5 h |
| Degraded performance | major | 4.2 h |
| Vendor Issue | minor | 7.0 h |
| Degraded Performance | none | 1.4 h |
| Degraded Performance | none | 0 min |
| API response time issues | minor | 6.1 h |
| HelloSign Connectivity Issue | minor | 25 h |
| HelloSign - Partial outage | major | 4.2 h |
| HelloSign API - Rejecting some valid requests | major | 2.2 h |
| Document searching is impared | minor | 40 min |
| Document conversion error rate increase | none | 25 h |
| Document conversion errors | none | 0 min |
| Mail delivery slowness due to a mail provider incident | none | 0 min |
| Intermittent service outages | minor | 4.5 h |
| Inbound Fax Backlog | major | 5.3 h |
| Intermittent issues | major | 46 min |
| Intermittent service outages | critical | 30 min |
| Degraded service with hellosign and hellofax. | minor | 45 min |
| Degraded service | minor | 33 min |
| Site responsiveness issues | major | 5.6 h |
| Email vendor message processing delays | none | 2.5 h |
| HelloWorks downtime | none | 8.5 h |
| Intermittent service outages | none | 1.3 h |
| Site performance problems | minor | 5.5 h |
| Delays in document and signature actions | minor | 10 h |
| Site responsiveness issues | minor | 11 min |
| HelloSign/Fax site slowness | critical | 3.6 h |
| Planned Maintenance | minor | 7.8 h |
| Partially Degraded Service | minor | 2.8 h |
| Possible login outage due to ongoing hellosign incident | major | 43 min |
| Site instability | major | 1.5 h |