rewindex

CompaniesDropbox SignIncidents

Dropbox Sign: We are currently investigating performance problems with our site and API endpoints

MinorStatus: resolvedStarted Resolved (13 min)2 updatesstspg.io (opens in new tab)

Affected components: Document signing through Dropbox Sign and FaxWeb - Document signing through Dropbox Sign and FaxIntegrations - SalesforceSalesforceCore - Receive faxesReceive faxesAPI - API callbacks from Dropbox SignAPI callbacks from Dropbox SignFax sending through Dropbox FaxWeb - Fax sending through Dropbox FaxAPI - API callbacks from Dropbox FormsCore - Send signature requestsSend signature requestsEmbedded signing through Dropbox SignWeb - Embedded signing through Dropbox SignCore - Finished document deliveryFinished document deliveryHubSpotIntegrations - HubSpot

Timeline of updates

  1. investigating

    We are currently investigating performance problems with our site and API endpoints. The site and the API is operational, but users may experience slowness. Thank you for your patience while we work to resolve this issue

  2. resolved

    This incident has been resolved.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Dropbox Sign, started 2024-01-08 16:47 UTC, resolved after 13 min, 2 update(s).

Title
We are currently investigating performance problems with our site and API endpoints
Vendor
Dropbox Sign
Date
URL
https://rewindex.com/company/dropbox-sign/incidents/sg5v9wr1093f

Dropbox Sign profileRecent Dropbox Sign incidentsAll outages on January 8, 2024Dropbox Sign in January 2024MarkdownJSON