# Dropbox Sign: We are currently investigating performance problems with our site and API endpoints

> Dropbox Sign status incident “We are currently investigating performance problems with our site and API endpoints” on 2024-01-08: impact minor (vendor’s label), 13 min, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/dropbox-sign/incidents/sg5v9wr1093f
Last updated: 2024-01-08T17:00:50Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-01-08 16:47 UTC · Resolved: 2024-01-08 17:00 UTC · Duration: 13 min
- Updates: 2 · Affected components: Document signing through Dropbox Sign and Fax, Web - Document signing through Dropbox Sign and Fax, Integrations - Salesforce, Salesforce, Core - Receive faxes, Receive faxes, API - API callbacks from Dropbox Sign, API callbacks from Dropbox Sign, Fax sending through Dropbox Fax, Web - Fax sending through Dropbox Fax, API - API callbacks from Dropbox Forms, Core - Send signature requests, Send signature requests, Embedded signing through Dropbox Sign, Web - Embedded signing through Dropbox Sign, Core - Finished document delivery, Finished document delivery, HubSpot, Integrations - HubSpot
- [Vendor status page: https://stspg.io/q39g5gjzpf6j](https://stspg.io/q39g5gjzpf6j)
- [Company: Dropbox Sign](https://rewindex.com/company/dropbox-sign.md)

## Timeline of updates

- **investigating** 2024-01-08 16:47 UTC: We are currently investigating performance problems with our site and API endpoints. The site and the API is operational, but users may experience slowness. Thank you for your patience while we work to resolve this issue
- **resolved** 2024-01-08 17:00 UTC: This incident has been resolved.

## Cite this

Status incident (vendor impact label: minor) posted by Dropbox Sign, started 2024-01-08 16:47 UTC, resolved after 13 min, 2 update(s).

- Canonical URL: https://rewindex.com/company/dropbox-sign/incidents/sg5v9wr1093f
- Citation: Dropbox Sign, “We are currently investigating performance problems with our site and API endpoints” (2024-01-08 16:47 UTC). Archived by Rewindex: https://rewindex.com/company/dropbox-sign/incidents/sg5v9wr1093f (CC BY 4.0).
- Markdown link: `[Dropbox Sign: We are currently investigating performance problems with our site and API endpoints (2024-01-08)](https://rewindex.com/company/dropbox-sign/incidents/sg5v9wr1093f)`


---
Canonical: https://rewindex.com/company/dropbox-sign/incidents/sg5v9wr1093f · Markdown: https://rewindex.com/company/dropbox-sign/incidents/sg5v9wr1093f.md · JSON: https://rewindex.com/api/v1/companies/dropbox-sign/incidents/sg5v9wr1093f · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:11:00.200Z