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CompaniesDropbox SignIncidents

Dropbox Sign: Sign features in PDF editor and Dropbox Mobile might not be working for some users.

MinorStatus: resolvedStarted Resolved (36 min)2 updatesstspg.io (opens in new tab)

Affected components: Document signing through Dropbox Sign and FaxWeb - Document signing through Dropbox Sign and FaxCore - Send signature requestsSend signature requests

Timeline of updates

  1. investigating

    Sign features in PDF editor and Dropbox Mobile might not be working for some users. We’re working to fix the problem as quickly as we can.

  2. resolved

    This incident has been resolved.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Dropbox Sign, started 2025-08-04 04:44 UTC, resolved after 36 min, 2 update(s).

Title
Sign features in PDF editor and Dropbox Mobile might not be working for some users.
Vendor
Dropbox Sign
Date
URL
https://rewindex.com/company/dropbox-sign/incidents/l01vtyw7j8mp

Dropbox Sign profileRecent Dropbox Sign incidentsAll outages on August 4, 2025Dropbox Sign in August 2025MarkdownJSON