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Dropbox Sign: We are currently investigating performance problems with our site and API endpoints

Affected components: API - API callbacks from Dropbox SignAPI callbacks from Dropbox SignFax sending through Dropbox FaxWeb - Fax sending through Dropbox FaxAPI - API callbacks from Dropbox Forms

Timeline of updates

1. investigating2024-02-01 15:55 UTC

   We are currently investigating performance problems with our site and API endpoints. The site is operational, but performing outside of our expectations. Thank you for your patience while we work to resolve this issue.

2. monitoring2024-02-01 17:03 UTC

   A fix has been implemented and we are monitoring the results.

3. monitoring2024-02-01 22:20 UTC

   We are continuing to monitor for any further issues.

4. resolved2024-02-01 22:32 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Dropbox Sign profile · Recent Dropbox Sign incidents · Markdown · JSON