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CompaniesDropbox SignIncidents

Dropbox Sign: Dropbox Sign was not working as expected for some users

No impact listedStatus: resolvedStarted Resolved (0 min)1 updatestspg.io (opens in new tab)

Timeline of updates

  1. resolved

    All file uploads utilizing Microsoft Office documents (.xlsx, xls, .docx, .doc, .pptx, .ppt) were failing during 15:37 - 18:41 UTC due to an issue with our file conversion process. Affected requests returned both file error and unknown error. The issue has since been resolved.

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Dropbox Sign, started 2024-09-03 19:28 UTC, resolved after 0 min, 1 update(s).

Title
Dropbox Sign was not working as expected for some users
Vendor
Dropbox Sign
Date
URL
https://rewindex.com/company/dropbox-sign/incidents/qk7lbv6qqvbt

Dropbox Sign profileRecent Dropbox Sign incidentsAll outages on September 3, 2024Dropbox Sign in September 2024MarkdownJSON