CompaniesDropbox SignIncidents
Dropbox Sign: Sending signature requests is not working as expected.
Affected components: Document signing through Dropbox Sign and FaxWeb - Document signing through Dropbox Sign and Fax
Timeline of updates
- investigating
We are currently experiencing delays with sending signature requests, uploading files, finalizing documents. We are working to resolve the issue as quickly as possible. Thank you for your patience.
- resolved
This incident has been resolved.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
d5916a45c6cddfa4…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Dropbox Sign, started 2025-01-09 01:45 UTC, resolved after 6 min, 2 update(s).
- Title
- Sending signature requests is not working as expected.
- Vendor
- Dropbox Sign
- Date
- URL
- https://rewindex.com/company/dropbox-sign/incidents/g5d5fqxqyjmg
Dropbox Sign profileRecent Dropbox Sign incidentsAll outages on January 9, 2025Dropbox Sign in January 2025MarkdownJSON