Outages by dayJanuary 9, 2025

Outages on January 9, 2025

UTC day 2025-01-09 (Jan 9, 2025, 00:00 to Jan 9, 2025, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

51incidents started

14labelled major or critical

34vendors with a new incident

16still open from earlier days

By vendor label: Critical 3 · Major 11 · Minor 31 · No impact listed 6 · 12 maintenance

Incidents started this day 51

Vendor	Incident	Impact	Started	Resolved	Status
Wix	RESOLVED: Some Live Sites Loading Blank	Critical	02:56	06:30 (3.6 h)	resolved
Red Hat (incl. Quay.io)	Customer Portal commenting Platform is down	Critical	13:11	14:04 (53 min)	resolved
Vanta	Paylocity Failing Fetches	Critical	17:56	22:35 (4.7 h)	resolved
GitHub Copilot	Incident with Webhooks	Major	01:36	02:27 (51 min)	resolved
GitHub	Incident with Webhooks	Major	01:36	02:27 (51 min)	resolved
Mapbox	Traffic Maps V1 Degraded Performance	Major	18:37	Jan 10, 2025, 02:16 (7.7 h)	resolved
Bitrise	Issues with Nested Virtualization on Linux Builds	Major	19:02	19:31 (29 min)	resolved
Smartsheet	Dashboard Loading Issues	Major	19:23	21:37 (2.2 h)	resolved
Okta	ASA issue in all Okta Cells	Major	19:32	00:00 (-1172 min)	resolved
Jira	Component field value not available	Major	21:55	Jan 10, 2025, 04:00 (6.1 h)	resolved
Claude	Elevated errors on the API	Major	22:47	23:16 (29 min)	resolved
Anthropic	Elevated errors on the API	Major	22:47	23:16 (29 min)	resolved
Pinecone	[Serverless][AWS][us-east-1] Increased latency and 500 errors for queries	Major	22:49	22:50 (1 min)	resolved
Teleport	New Tenant Onboarding Failures	Major	23:26	Jan 10, 2025, 00:17 (51 min)	resolved
Retell AI	TTS provider elevenlabs is down	Minor	00:03	00:04 (1 min)	resolved
Retell AI	TTS provider elevenlabs is down	Minor	00:29	00:31 (2 min)	resolved
Snowflake	Azure - East US 2 (Virginia): INC0123659	Minor	01:26	06:01 (4.6 h)	resolved
Dropbox Sign	Sending signature requests is not working as expected.	Minor	01:45	01:51 (6 min)	resolved
Twilio	MMS and SMS Delivery Delays to Verizon Network in United States of America	Minor	02:01	04:42 (2.7 h)	resolved
Vonage	USA SMS & MMS - Delivery Degradation affecting Subset of Short code and toll free numbers traffic towards Verizon	Minor	02:49	07:35 (4.8 h)	resolved
Plivo	Delivery delay on Outbound SMS and MMS towards Verizon Network phone numbers in US	Minor	02:50	06:46 (3.9 h)	resolved
MongoDB Atlas	Atlas Cluster Creation and Modification Delays in Azure East US2	Minor	04:03	Jan 11, 2025, 04:11 (2 d)	resolved
Sinch	Delivery Issue US - Verizon Wireless	Minor	04:05	15:49 (12 h)	resolved
Sinch	Delivery Issue Brazil - SurfTelecom	Minor	05:35	06:53 (1.3 h)	resolved
MessageBird (Bird)	SMS/MMS delivery delays - United States - Verizon	Minor	06:45	06:45 (0 min)	resolved
GitHub Copilot	Some GitHub Actions may not run	Minor	07:15	08:30 (1.3 h)	resolved
GitHub	Some GitHub Actions may not run	Minor	07:15	08:30 (1.3 h)	resolved
Jina AI	Model (jina-embeddings-v2-base-es) is down	Minor	08:00	11:00 (3.0 h)	resolved
Scaleway	[Network]- public switch down in DC5, room 7 7, rack D43	Minor	08:33	Jan 21, 2025, 14:25 (12 d)	resolved
Snowflake	Azure - East US 2 (Virginia): INC0123685	Minor	11:42	Jan 11, 2025, 06:59 (43 h)	resolved
Twilio	SMS Delivery Delay to Tim Network in Brazil	Minor	14:38	Jan 10, 2025, 02:02 (11 h)	resolved
Confluent	Experiencing network issues within Azure East US2 deployments	Minor	14:55	Jan 10, 2025, 00:30 (9.6 h)	resolved
Scaleway	[WEBHOSTING] Blacklist Microsoft	Minor	16:05	Jan 24, 2025, 12:56 (15 d)	resolved
Sentry	Some EU Performance aggregate data delayed up to 6 hours	Minor	16:20	16:21 (1 min)	resolved
Twilio	SMS Delivery Report Delays to Chunghwa in Taiwan, Province of China	Minor	16:35	Jan 10, 2025, 10:42 (18 h)	resolved
Twilio	SMS Delivery Delays to Telefonica in Chile	Minor	17:00	Jan 10, 2025, 00:58 (8.0 h)	resolved
GitHub Copilot	Issues with VNet Injected Larger Hosted Runners in East US 2	Minor	17:12	20:00 (2.8 h)	resolved
GitHub	Issues with VNet Injected Larger Hosted Runners in East US 2	Minor	17:12	20:00 (2.8 h)	resolved
Twilio	SMS Delivery Failures to Tele2 in Russian Federation	Minor	17:19	Jan 12, 2025, 01:58 (2 d)	resolved
Nebius	External connectivity degradation	Minor	17:20	19:20 (2.0 h)	resolved
Vonage	Chile SMS - Delivery degradation towards Telefonica	Minor	17:28	Jan 10, 2025, 00:56 (7.5 h)	resolved
Vonage	Egypt SMS - Delivery degradation towards Etisalat network	Minor	19:50	Jan 10, 2025, 00:50 (5.0 h)	resolved
Codecov	Delayed notifications	Minor	20:24	22:40 (2.3 h)	resolved
Baseten	New deployments and replica scale ups timing out in certain regions	Minor	22:34	22:49 (15 min)	resolved
Dialpad	Some customers may be experiencing issues with delayed voice transcription	Minor	22:56	Jan 10, 2025, 02:17 (3.4 h)	resolved
Sentry	Attachment delays	No impact listed	00:13	02:21 (2.1 h)	resolved
Twilio	Automated Alert: Combined with Existing Incident	No impact listed	01:56	02:09 (13 min)	resolved
DigitalOcean	Retro - Multiple services and API	No impact listed	18:01	18:01 (0 min)	resolved
Pulumi	Stack details not accessible	No impact listed	18:49	18:49 (0 min)	resolved
MessageBird (Bird)	Customers could not edit email templates	No impact listed	19:30	19:30 (0 min)	resolved
Grafana Cloud	Loki Read Outage	No impact listed	22:00	22:00 (0 min)	resolved

Still open from earlier days 16

Vendor	Incident	Impact	Started	Resolved	Status
Sinch	Sinch Elastic SIP Trunking - Incident	Major	Jan 8, 2025, 22:44	01:57 (3.2 h)	resolved
Grain	Transcript Processing Delays	Minor	Jan 3, 2025, 17:33	Feb 3, 2025, 16:26 (31 d)	resolved
Grain	Application Instability	Minor	Jan 8, 2025, 04:45	Jan 15, 2025, 18:36 (8 d)	resolved
Chargebee	Issue With created_at Date in Comments Resource	Minor	Jan 8, 2025, 12:46	Jan 11, 2025, 14:54 (3 d)	resolved
Twilio	SMS Delivery Delays to Orange and Tigo Networks in Congo Democratic Republic	Minor	Jan 8, 2025, 15:06	01:37 (11 h)	resolved
Sinch	Delivery Issue Congo (DRC) - Orange	Minor	Jan 8, 2025, 15:07	01:07 (10 h)	resolved
Pendo	Known infrastructure issue causing dropped events in Pendo	Minor	Jan 8, 2025, 15:45	Jan 10, 2025, 18:25 (2 d)	resolved
Discord	Blank screen when loading desktop/web app	Minor	Jan 8, 2025, 18:02	00:11 (6.2 h)	resolved
Make	Delays on queue processing	Minor	Jan 8, 2025, 18:13	20:38 (26 h)	resolved
Twilio	WhatsApp Outbound Messages Failing with Error Code 63005	Minor	Jan 8, 2025, 20:14	01:35 (5.3 h)	resolved
Codecov	Intermittent CLI Verification Issues	Minor	Jan 8, 2025, 21:40	00:00 (2.3 h)	resolved
Xero	NZ: Xero and Practice Manager - users unable to connect to IRD	Minor	Jan 8, 2025, 21:56	00:30 (2.6 h)	resolved
npm	npm is experiencing intermittent degraded installs	Minor	Jan 8, 2025, 22:05	00:50 (2.8 h)	resolved
v0	Elevated error rates for Builds	Minor	Jan 8, 2025, 23:27	00:58 (1.5 h)	resolved
Vercel	Elevated error rates for Builds	Minor	Jan 8, 2025, 23:27	00:58 (1.5 h)	resolved
Grafana Cloud	Synthetic monitoring connectivity issues between Linode public probes and Grafana Cloud stacks in Singapore and Indonesia	No impact listed	Jan 8, 2025, 15:51	01:34 (9.7 h)	resolved

Maintenance 12

Vendor	Incident	Impact	Started	Resolved	Status
Linode (Akamai)	[Scheduled] Emergency Network Maintenance - US-IAD (Washington)	Maintenance	04:00	09:00 (5.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance for Plivo Financial Systems Database	Maintenance	04:30	05:30 (1.0 h)	resolved
Twilio	[Scheduled] Argentina SMS Carrier Maintenance - Telefonica	Maintenance	04:40	09:00 (4.3 h)	resolved
Twilio	[Scheduled] Multiple Destination SMS Carrier Partner Maintenance	Maintenance	05:00	06:00 (1.0 h)	resolved
Sinch	[Scheduled] DI MMS 365 (MM4) \| Operator Services \| Application Maintenance \| PCR Number # PCRSDI-11526	Maintenance	07:00	10:19 (3.3 h)	resolved
Twilio	[Scheduled] United States MMS Carrier Partner Maintenance	Maintenance	07:00	11:00 (4.0 h)	resolved
Grafana Cloud	[Scheduled] Scheduled maintenance Loki - ap-northeast-1 (AWS Japan)	Maintenance	09:00	10:00 (1.0 h)	resolved
Sinch	[Scheduled] Sinch Scheduled Maintenance - CA1-2 Site	Maintenance	10:00	11:30 (1.5 h)	resolved
Sinch	[Scheduled] Sinch Scheduled Maintenance - AU1-2 Site	Maintenance	12:00	13:30 (1.5 h)	resolved
Vonage	[Scheduled] USA 10 DLC SMS & 10 DLC MMS Maintenance	Maintenance	12:00	14:00 (2.0 h)	resolved
Sinch	[Scheduled] Campaigns Application Maintenance	Maintenance	15:30	16:30 (1.0 h)	resolved
Twilio	[Scheduled] France SMS Carrier Partner Maintenance	Maintenance	21:00	Jan 10, 2025, 00:00 (3.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Wix, Red Hat (incl. Quay.io), Vanta, GitHub Copilot, GitHub, Mapbox, Bitrise, Smartsheet, Okta, Jira, Claude, Anthropic.

Cite this

51 vendor-reported incidents started on 2025-01-09 (UTC) across 34 vendors, 14 labelled major or critical by the vendor.

Title: Outages on January 9, 2025
Vendor: Rewindex daily outage roundup
Date: 2025-01-09 00:00 UTC
URL: https://rewindex.com/outages/2025-01-09

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