CompaniesSmartsheetMonthly reportsJanuary 2025
Smartsheet in January 2025: incidents, uptime and changes
Vendor-reported outage time 8 h 34 min, incident time 12 h 53 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 5 · Minor 1 · No impact listed 1
Major and critical incidents 5
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Dashboard Loading Issues | Major | 2.2 h | resolved | 01-09 | |
| Permissions Errors for Newly Created Assets | Major | 2.9 h | resolved | 01-15 | |
| Smartsheet Delay/Failing to Load | Major | 3 min | resolved | 01-17 | |
| Unable to Open Newly Created Assets | Major | 1.1 h | resolved | 01-23 | |
| Users may experience issues Log in and opening assets | Major | 2.3 h | resolved | 01-28 |
Other incidents 2
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| In-App Support Chat Delay | Minor | 4.4 h | resolved | 01-17 | |
| Temporary Authentication Outage | No impact listed | 0 min | resolved | 01-18 |
Cite this
Smartsheet posted 7 status incidents in January 2025 (5 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Smartsheet in January 2025
- Vendor
- Smartsheet
- Date
- URL
- https://rewindex.com/company/smartsheet/2025/01