Outages by dayJanuary 18, 2025

Outages on January 18, 2025

UTC day 2025-01-18 (Jan 18, 2025, 00:00 to Jan 18, 2025, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

11incidents started

0labelled major or critical

7vendors with a new incident

16still open from earlier days

By vendor label: Minor 8 · No impact listed 3 · 10 maintenance

Incidents started this day 11

Vendor	Incident	Impact	Started	Resolved	Status
Twilio	SMS Delivery Delays And Failures to Multiple Networks in South Africa	Minor	00:21	05:09 (4.8 h)	resolved
Sinch	Delivery Issue Brazil - SurfTelecom	Minor	05:15	18:25 (13 h)	resolved
Jina AI	High Model Latency	Minor	10:10	10:20 (10 min)	resolved
Twilio	SMS Delivery Delays and Failures to Ncell Network in Nepal	Minor	10:22	19:19 (8.9 h)	resolved
Retell AI	TTS provider openai is down	Minor	12:09	12:11 (2 min)	resolved
Retell AI	TTS provider elevenlabs is down	Minor	12:09	12:11 (2 min)	resolved
Retell AI	TTS provider deepgram is down	Minor	12:09	12:11 (2 min)	resolved
Sinch	Delivery Issue Mexico - Izzi	Minor	20:17	22:00 (1.7 h)	resolved
Smartsheet	Temporary Authentication Outage	No impact listed	00:30	00:30 (0 min)	resolved
Contentstack	Contentstack Launch - AWS NA and AWS EU - Intermittent 502 response on Hosted websites	No impact listed	07:08	07:30 (22 min)	resolved
Hootsuite	TikTok Ban in the United States	No impact listed	16:59	Jan 28, 2025, 17:35 (10 d)	resolved

Still open from earlier days 16

Vendor	Incident	Impact	Started	Resolved	Status
Scaleway	[Observability] Ingestion issues on Cockpit	Minor	Jan 11, 2025, 18:45	Feb 12, 2025, 13:11 (32 d)	resolved
Scaleway	[Network]-Elastic Metal leaf down on AMS1	Minor	Jan 13, 2025, 07:23	Jan 21, 2025, 14:27 (8 d)	resolved
Twilio	AccSec US T-Mobile API Issue	Minor	Jan 13, 2025, 19:59	Jan 31, 2025, 21:46 (18 d)	resolved
Scaleway	[OBJECT-STORAGE] [AWS CLI] AWS CLI enforces integrity header on PUT and POST requests	Minor	Jan 16, 2025, 12:57	Apr 25, 2025, 09:15 (99 d)	resolved
Twilio	Customers Unable to Access New Account Creation and MFA Reset Pages in Console	Minor	Jan 16, 2025, 16:24	Jan 30, 2025, 15:15 (14 d)	resolved
Akamai	Edge Delivery issues related to Edge IP Binding	Minor	Jan 16, 2025, 16:33	Jan 31, 2025, 17:31 (15 d)	resolved
Bandwidth	International Outbound SMS Incident - UK	Minor	Jan 17, 2025, 14:37	Jan 20, 2025, 13:18 (3 d)	resolved
Vonage	Indonesia SMS - Delivery Degradation affecting Domestic Brands towards Smartfren network	Minor	Jan 17, 2025, 17:05	02:58 (9.9 h)	resolved
Crusoe	Shared Disk Unreachable in eu-iceland1	Minor	Jan 17, 2025, 18:03	03:56 (9.9 h)	resolved
Vonage	Nigeria SMS - Delivery Degradation towards Airtel	Minor	Jan 17, 2025, 19:12	00:12 (5.0 h)	resolved
Twilio	SMS Delivery Failures to Airtel Network in Nigeria	Minor	Jan 17, 2025, 19:31	01:03 (5.5 h)	resolved
Twilio	SMS Delivery Delays to Viettel Network in Burundi	Minor	Jan 17, 2025, 21:42	Jan 19, 2025, 01:07 (27 h)	resolved
Twilio	SMS Delivery Report Delays to Etisalat Network in Egypt	Minor	Jan 17, 2025, 22:39	Jan 19, 2025, 16:05 (41 h)	resolved
Vonage	Nigeria SMS - Delivery Degradation towards MTN network	Minor	Jan 17, 2025, 23:02	05:18 (6.3 h)	resolved
DigitalOcean	Latest AWS SDK/CLI updates incompatible with Spaces	No impact listed	Jan 16, 2025, 19:14	Jan 21, 2025, 22:21 (5 d)	resolved
Grafana Cloud	Rare intermittent write failures in Tempo	No impact listed	Jan 17, 2025, 19:56	Jan 23, 2025, 23:04 (6 d)	resolved

Maintenance 10

Vendor	Incident	Impact	Started	Resolved	Status
Statuspage	[Scheduled] Statuspage Database Maintenance	Maintenance	05:00	05:16 (16 min)	resolved
Twilio	[Scheduled] United States Account Security Carrier Partner Maintenance - AT&T	Maintenance	06:00	Jan 19, 2025, 00:00 (18 h)	resolved
Snowflake	[Scheduled] Snowsight Service Update	Maintenance	08:00	09:00 (1.0 h)	resolved
Twilio	[Scheduled] Planned Maintenance for Flex Insights Historical Reporting	Maintenance	09:00	22:00 (13 h)	resolved
Hootsuite	[Scheduled] Talkwalker and Hootsuite Listening Scheduled Maintenance	Maintenance	10:00	12:00 (2.0 h)	resolved
Lattice	[Scheduled] Updating Databases	Maintenance	14:01	15:00 (59 min)	resolved
Snowflake	[Scheduled] Snowsight Service Update	Maintenance	16:00	17:00 (1.0 h)	resolved
Snowflake	[Scheduled] Snowsight Service Update	Maintenance	16:01	17:00 (59 min)	resolved
Stripe	[Scheduled] Scheduled maintenance for P24 - Santander	Maintenance	22:00	Jan 19, 2025, 06:00 (8.0 h)	resolved
Stripe	[Scheduled] Scheduled maintenance for Bancontact	Maintenance	23:00	Jan 19, 2025, 04:00 (5.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Twilio, Sinch, Jina AI, Retell AI, Smartsheet, Contentstack, Hootsuite.

Cite this

11 vendor-reported incidents started on 2025-01-18 (UTC) across 7 vendors, 0 labelled major or critical by the vendor.

Title: Outages on January 18, 2025
Vendor: Rewindex daily outage roundup
Date: 2025-01-18 00:00 UTC
URL: https://rewindex.com/outages/2025-01-18

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