# Outages on January 18, 2025 (UTC)

> 11 incidents started on January 18, 2025 (UTC) on the status pages Rewindex archives, 0 labelled major or critical by the vendor; 16 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2025-01-18
Last updated: 2025-01-25T16:59:00Z

- Incidents started: 11 (major/critical: 0, other: 11) across 7 vendors
- Still open from earlier days: 16 · Maintenance windows: 10 · Detected outage events: 0
- By vendor impact label: minor 8, none 3
- Previous day with incidents: [2025-01-17](https://rewindex.com/outages/2025-01-17.md) · Next: [2025-01-19](https://rewindex.com/outages/2025-01-19.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays And Failures to Multiple Networks in South Africa](https://rewindex.com/company/twilio/incidents/0xht7sc5xb41.md) | minor | 2025-01-18 00:21 UTC | 2025-01-18 05:09 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Brazil - SurfTelecom](https://rewindex.com/company/sinch/incidents/1cw46k9v0y7j.md) | minor | 2025-01-18 05:15 UTC | 2025-01-18 18:25 UTC | resolved |
| [Jina AI](https://rewindex.com/company/jina-ai.md) | [High Model Latency](https://rewindex.com/company/jina-ai/incidents/672l2m7q79gp.md) | minor | 2025-01-18 10:10 UTC | 2025-01-18 10:20 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays and Failures to Ncell Network in Nepal](https://rewindex.com/company/twilio/incidents/zmxbksrpnd4v.md) | minor | 2025-01-18 10:22 UTC | 2025-01-18 19:19 UTC | resolved |
| [Retell AI](https://rewindex.com/company/retell-ai.md) | [TTS provider openai is down](https://rewindex.com/company/retell-ai/incidents/dmrfcbsl2483.md) | minor | 2025-01-18 12:09 UTC | 2025-01-18 12:11 UTC | resolved |
| [Retell AI](https://rewindex.com/company/retell-ai.md) | [TTS provider elevenlabs is down](https://rewindex.com/company/retell-ai/incidents/w0fyq9dr0wf5.md) | minor | 2025-01-18 12:09 UTC | 2025-01-18 12:11 UTC | resolved |
| [Retell AI](https://rewindex.com/company/retell-ai.md) | [TTS provider deepgram is down](https://rewindex.com/company/retell-ai/incidents/80cbxl5gdb5j.md) | minor | 2025-01-18 12:09 UTC | 2025-01-18 12:11 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Mexico - Izzi](https://rewindex.com/company/sinch/incidents/hc6dn8vksyt4.md) | minor | 2025-01-18 20:17 UTC | 2025-01-18 22:00 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Temporary Authentication Outage](https://rewindex.com/company/smartsheet/incidents/0xg1scmpvgp0.md) | none | 2025-01-18 00:30 UTC | 2025-01-18 00:30 UTC | resolved |
| [Contentstack](https://rewindex.com/company/contentstack.md) | [Contentstack Launch - AWS NA and AWS EU - Intermittent 502 response on Hosted websites](https://rewindex.com/company/contentstack/incidents/w5y7nskbj5st.md) | none | 2025-01-18 07:08 UTC | 2025-01-18 07:30 UTC | resolved |
| [Hootsuite](https://rewindex.com/company/hootsuite.md) | [TikTok Ban in the United States](https://rewindex.com/company/hootsuite/incidents/syqm6n3zrknx.md) | none | 2025-01-18 16:59 UTC | 2025-01-28 17:35 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Observability\] Ingestion issues on Cockpit](https://rewindex.com/company/scaleway/incidents/2zwbgj9jy0xp.md) | minor | 2025-01-11 18:45 UTC | 2025-02-12 13:11 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Network\]-Elastic Metal leaf down on AMS1](https://rewindex.com/company/scaleway/incidents/cf962wk40gwz.md) | minor | 2025-01-13 07:23 UTC | 2025-01-21 14:27 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [AccSec US T-Mobile API Issue](https://rewindex.com/company/twilio/incidents/s3rntf5r0s0x.md) | minor | 2025-01-13 19:59 UTC | 2025-01-31 21:46 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[OBJECT-STORAGE\] \[AWS CLI\] AWS CLI enforces integrity header on PUT and POST requests](https://rewindex.com/company/scaleway/incidents/pfxfkq48n8q6.md) | minor | 2025-01-16 12:57 UTC | 2025-04-25 09:15 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Customers Unable to Access New Account Creation and MFA Reset Pages in Console](https://rewindex.com/company/twilio/incidents/cc4gz67vx6b1.md) | minor | 2025-01-16 16:24 UTC | 2025-01-30 15:15 UTC | resolved |
| [Akamai](https://rewindex.com/company/akamai.md) | [Edge Delivery issues related to Edge IP Binding](https://rewindex.com/company/akamai/incidents/w24h5tnhf78q.md) | minor | 2025-01-16 16:33 UTC | 2025-01-31 17:31 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [International Outbound SMS Incident - UK](https://rewindex.com/company/bandwidth/incidents/rpzrqkw3jxzf.md) | minor | 2025-01-17 14:37 UTC | 2025-01-20 13:18 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Indonesia SMS - Delivery Degradation affecting Domestic Brands towards Smartfren network](https://rewindex.com/company/vonage/incidents/rsyp1kwt08ht.md) | minor | 2025-01-17 17:05 UTC | 2025-01-18 02:58 UTC | resolved |
| [Crusoe](https://rewindex.com/company/crusoe.md) | [Shared Disk Unreachable in eu-iceland1](https://rewindex.com/company/crusoe/incidents/ykq2n1x9g3qq.md) | minor | 2025-01-17 18:03 UTC | 2025-01-18 03:56 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Nigeria SMS - Delivery Degradation towards Airtel](https://rewindex.com/company/vonage/incidents/tkwf0nhmvq6c.md) | minor | 2025-01-17 19:12 UTC | 2025-01-18 00:12 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures to Airtel Network in Nigeria](https://rewindex.com/company/twilio/incidents/g6q1288s7rnm.md) | minor | 2025-01-17 19:31 UTC | 2025-01-18 01:03 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Viettel Network in Burundi](https://rewindex.com/company/twilio/incidents/lwwfqgct554q.md) | minor | 2025-01-17 21:42 UTC | 2025-01-19 01:07 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Report Delays to Etisalat Network in Egypt](https://rewindex.com/company/twilio/incidents/c78ylp6yntph.md) | minor | 2025-01-17 22:39 UTC | 2025-01-19 16:05 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Nigeria SMS - Delivery Degradation towards MTN network](https://rewindex.com/company/vonage/incidents/pry4l8cygln2.md) | minor | 2025-01-17 23:02 UTC | 2025-01-18 05:18 UTC | resolved |
| [DigitalOcean](https://rewindex.com/company/digitalocean.md) | [Latest AWS SDK/CLI updates incompatible with Spaces](https://rewindex.com/company/digitalocean/incidents/zbrpd3j7hrrd.md) | none | 2025-01-16 19:14 UTC | 2025-01-21 22:21 UTC | resolved |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [Rare intermittent write failures in Tempo](https://rewindex.com/company/grafana-cloud/incidents/sj8ndwq8rr2c.md) | none | 2025-01-17 19:56 UTC | 2025-01-23 23:04 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Statuspage](https://rewindex.com/company/statuspage.md) | [\[Scheduled\] Statuspage Database Maintenance](https://rewindex.com/company/statuspage/incidents/yqhmf0mdn6bj.md) | maintenance | 2025-01-18 05:00 UTC | 2025-01-18 05:16 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] United States Account Security Carrier Partner Maintenance - AT&T](https://rewindex.com/company/twilio/incidents/34grp8sf8dgd.md) | maintenance | 2025-01-18 06:00 UTC | 2025-01-19 00:00 UTC | resolved |
| [Snowflake](https://rewindex.com/company/snowflake.md) | [\[Scheduled\] Snowsight Service Update](https://rewindex.com/company/snowflake/incidents/6r10qzwjwdv4.md) | maintenance | 2025-01-18 08:00 UTC | 2025-01-18 09:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Planned Maintenance for Flex Insights Historical Reporting](https://rewindex.com/company/twilio/incidents/bz91grknqz49.md) | maintenance | 2025-01-18 09:00 UTC | 2025-01-18 22:00 UTC | resolved |
| [Hootsuite](https://rewindex.com/company/hootsuite.md) | [\[Scheduled\] Talkwalker and Hootsuite Listening Scheduled Maintenance](https://rewindex.com/company/hootsuite/incidents/3b0hhm513nfy.md) | maintenance | 2025-01-18 10:00 UTC | 2025-01-18 12:00 UTC | resolved |
| [Lattice](https://rewindex.com/company/lattice.md) | [\[Scheduled\] Updating Databases](https://rewindex.com/company/lattice/incidents/zgdyn25vnwft.md) | maintenance | 2025-01-18 14:01 UTC | 2025-01-18 15:00 UTC | resolved |
| [Snowflake](https://rewindex.com/company/snowflake.md) | [\[Scheduled\] Snowsight Service Update](https://rewindex.com/company/snowflake/incidents/092znvcjb5v1.md) | maintenance | 2025-01-18 16:00 UTC | 2025-01-18 17:00 UTC | resolved |
| [Snowflake](https://rewindex.com/company/snowflake.md) | [\[Scheduled\] Snowsight Service Update](https://rewindex.com/company/snowflake/incidents/246ksrl2lw2g.md) | maintenance | 2025-01-18 16:01 UTC | 2025-01-18 17:00 UTC | resolved |
| [Stripe](https://rewindex.com/company/stripe.md) | [\[Scheduled\] Scheduled maintenance for P24 - Santander](https://rewindex.com/company/stripe/incidents/d62plxnyxcbd.md) | maintenance | 2025-01-18 22:00 UTC | 2025-01-19 06:00 UTC | resolved |
| [Stripe](https://rewindex.com/company/stripe.md) | [\[Scheduled\] Scheduled maintenance for Bancontact](https://rewindex.com/company/stripe/incidents/tnxhxmgl2898.md) | maintenance | 2025-01-18 23:00 UTC | 2025-01-19 04:00 UTC | resolved |

## Cite this

11 vendor-reported incidents started on 2025-01-18 (UTC) across 7 vendors, 0 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2025-01-18
- Citation: Rewindex daily outage roundup, “Outages on January 18, 2025” (2025-01-18 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2025-01-18 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on January 18, 2025 (2025-01-18)](https://rewindex.com/outages/2025-01-18)`


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Canonical: https://rewindex.com/outages/2025-01-18 · Markdown: https://rewindex.com/outages/2025-01-18.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:15:44.007Z