rewindex

Outages by dayJanuary 17, 2025

Outages on January 17, 2025

UTC day 2025-01-17 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

36incidents started
6labelled major or critical
19vendors with a new incident
22still open from earlier days

By vendor label: Critical 2 · Major 4 · Minor 22 · No impact listed 8 · 8 maintenance

Incidents started this day 36

VendorIncidentImpactStartedResolvedStatus
Devin (Cognition)Devins Terminating and Not StartingCritical (53 min)resolved
RevenueCatCharts not loadingCritical (17 min)resolved
HexHTML and styled dataframes not renderingMajor (1.4 h)resolved
SegmentProcessing delays for real-time Audiences, Computed Traits, and JourneysMajor (4.3 h)resolved
AsanaPartial OutageMajor (1.8 h)resolved
SmartsheetSmartsheet Delay/Failing to LoadMajor (3 min)resolved
Grafana CloudPattern Degradation/Delay in Recognizing Patterns in Explore LogsMinor (37 min)resolved
TwilioSMS Delivery Delays to Claro in BrazilMinor (6.4 h)resolved
SinchDelivery Issue Brazil - ClaroMinor (5.3 h)resolved
VonageBrazil SMS - Degradation affecting Claro BrazilMinor (5.3 h)resolved
TwilioMMS Delivery Delays to C-Spire Network in United States of AmericaMinor (8.4 h)resolved
ChargebeeBlueSnap Service DegradationMinor (12 h)resolved
SinchDelivery Issue Colombia - ClaroMinor (1.7 h)resolved
TwilioFunction invocations failing with 5xxMinor (4.4 h)resolved
TwilioAccsec Canada API ErrorMinor (3.1 h)resolved
DatadogIncreased delay processing eventsMinor (3.1 h)resolved
BandwidthInternational Outbound SMS Incident - UKMinor (3 d)resolved
TwilioSMS Delivery Delays to Viettel Network in BurundiMinor (3.0 h)resolved
TwilioCall Failures From Subscribers to Jamaica Twilio Phone NumbersMinor (6.5 h)resolved
VonageIndonesia SMS - Delivery Degradation affecting Domestic Brands towards Smartfren networkMinor (9.9 h)resolved
CrusoeShared Disk Unreachable in eu-iceland1Minor (9.9 h)resolved
SmartsheetIn-App Support Chat DelayMinor (4.4 h)resolved
VonageNigeria SMS - Delivery Degradation towards AirtelMinor (5.0 h)resolved
Linode (Akamai)Service Issue - NodeBalancers (US-ORD)Minor (3.5 h)resolved
TwilioSMS Delivery Failures to Airtel Network in NigeriaMinor (5.5 h)resolved
TwilioSMS Delivery Delays to Viettel Network in BurundiMinor (27 h)resolved
TwilioSMS Delivery Report Delays to Etisalat Network in EgyptMinor (41 h)resolved
VonageNigeria SMS - Delivery Degradation towards MTN networkMinor (6.3 h)resolved
TwilioCanadian and US numbers are not automatically being changed from testing to available after successful testingNo impact listed (29 min)resolved
TwilioSMS Delivery Delays to Orange Network in CongoNo impact listed (7 min)resolved
TwilioOn Call Engineers are Investigating an issueNo impact listed (7 min)resolved
AkamaiEdgeKV Open API calls issuesNo impact listed (2.1 h)resolved
Grafana CloudRare intermittent write failures in TempoNo impact listed (6 d)resolved
AmplitudeAmplitude Website OutageNo impact listed (0 min)resolved
GreenhousePartial Service DisruptionNo impact listed (2.1 h)resolved
DiscordGo Live is failing to start streamsNo impact listed (38 min)resolved

Still open from earlier days 22

VendorIncidentImpactStartedResolvedStatus
Monday.comExperiencing difficulties processing credit card transactionsCritical (18 h)resolved
QuickBooks OnlineQBO Create invoice forced logged out issueMajor (18 h)resolved
XeroGlobal: Bank Feeds - Some users are unable to connect or refresh bank feedsMajor (4.4 h)resolved
VantaIssue with Jira data refresh causing 'Records of security issues being tracked (Jira)' test to show as 'Needs attention'Major (17 h)resolved
TwilioUnable to Receive OAuth Token From StripeMinor (6 d)resolved
Scaleway[Observability] Ingestion issues on CockpitMinor (32 d)resolved
Scaleway[Network]-Elastic Metal leaf down on AMS1Minor (8 d)resolved
TwilioAccSec US T-Mobile API IssueMinor (18 d)resolved
SnykSnyk Recurring Tests are DegradedMinor (2 d)resolved
Red Hat (incl. Quay.io)Intermittent Push & Pull FailuresMinor (47 h)resolved
Scaleway[OBJECT-STORAGE] [AWS CLI] AWS CLI enforces integrity header on PUT and POST requestsMinor (99 d)resolved
TwilioCustomers Unexpectedly Redirected to Twilio Login PageMinor (32 h)resolved
TwilioCustomers Unable to Access New Account Creation and MFA Reset Pages in ConsoleMinor (14 d)resolved
AkamaiEdge Delivery issues related to Edge IP BindingMinor (15 d)resolved
TwilioSMS Delivery Report Delays to TIM Network in BrazilMinor (15 h)resolved
HeapTemporary Data Latency - InvestigatingMinor (9.6 h)resolved
TwilioInbound SMS Delivery Failures in UK Twilio NumbersMinor (3.5 h)resolved
SinchDelivery Issue Uruguay - TelefonicaMinor (3.0 h)resolved
VonageUruguay SMS - Delivery degradation towards TelefonicaMinor (1.4 h)resolved
Linode (Akamai)Service Issue - Block Storage US-ORD (Chicago) US-IAD (Washington, D.C.) and Los Angeles (LAX3)No impact listed (14 d)resolved
DigitalOceanLatest AWS SDK/CLI updates incompatible with SpacesNo impact listed (5 d)resolved
TwilioSMS Delivery Delays and Failures to Telefonica in UruguayNo impact listed (3.4 h)resolved

Maintenance 8

VendorIncidentImpactStartedResolvedStatus
FullStory[Scheduled] Scheduled MaintenanceMaintenance (2.0 h)resolved
Twilio[Scheduled] United States Account Security Carrier Partner Maintenance - AT&TMaintenance (6.0 h)resolved
Vonage[Scheduled] USA SMS - Planned Maintenance affecting T-MobileMaintenance (4.0 h)resolved
Twilio[Scheduled] United States SMS Carrier Maintenance - T-MobileMaintenance (4.0 h)resolved
Harness[Scheduled] DR Testing maintenance notice for Eu1Maintenance (5.0 h)resolved
Linode (Akamai)[Scheduled] Emergency Network Maintenance - AP-WEST (Mumbai)Maintenance (26 h)resolved
Stripe[Scheduled] Scheduled maintenance for Swish - Marginalen BankMaintenance (10 h)resolved
Twilio[Scheduled] Romania Voice Carrier Partner MaintenanceMaintenance (30 min)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Devin (Cognition), RevenueCat, Hex, Segment, Asana, Smartsheet, Grafana Cloud, Twilio, Sinch, Vonage, Chargebee, Datadog.

Cite this

36 vendor-reported incidents started on 2025-01-17 (UTC) across 19 vendors, 6 labelled major or critical by the vendor.

Title
Outages on January 17, 2025
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2025-01-17

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