# Outages on January 17, 2025 (UTC)

> 36 incidents started on January 17, 2025 (UTC) on the status pages Rewindex archives, 6 labelled major or critical by the vendor (Devin (Cognition), RevenueCat, Hex); 22 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2025-01-17
Last updated: 2025-01-23T23:04:00Z

- Incidents started: 36 (major/critical: 6, other: 30) across 19 vendors
- Still open from earlier days: 22 · Maintenance windows: 8 · Detected outage events: 0
- By vendor impact label: critical 2, major 4, minor 22, none 8
- Previous day with incidents: [2025-01-16](https://rewindex.com/outages/2025-01-16.md) · Next: [2025-01-18](https://rewindex.com/outages/2025-01-18.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Devin (Cognition)](https://rewindex.com/company/devin.md) | [Devins Terminating and Not Starting](https://rewindex.com/company/devin/incidents/gl0d2nkgz6sm.md) | critical | 2025-01-17 11:15 UTC | 2025-01-17 12:08 UTC | resolved |
| [RevenueCat](https://rewindex.com/company/revenuecat.md) | [Charts not loading](https://rewindex.com/company/revenuecat/incidents/pgv2vd70wrg5.md) | critical | 2025-01-17 11:30 UTC | 2025-01-17 11:47 UTC | resolved |
| [Hex](https://rewindex.com/company/hex.md) | [HTML and styled dataframes not rendering](https://rewindex.com/company/hex/incidents/g7f5fxr3wcrg.md) | major | 2025-01-17 15:12 UTC | 2025-01-17 16:34 UTC | resolved |
| [Segment](https://rewindex.com/company/segment.md) | [Processing delays for real-time Audiences, Computed Traits, and Journeys](https://rewindex.com/company/segment/incidents/3t83f9fxx372.md) | major | 2025-01-17 18:28 UTC | 2025-01-17 22:47 UTC | resolved |
| [Asana](https://rewindex.com/company/asana.md) | [Partial Outage](https://rewindex.com/company/asana/incidents/ck6hsz1w7s3s.md) | major | 2025-01-17 21:50 UTC | 2025-01-17 23:39 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Smartsheet Delay/Failing to Load](https://rewindex.com/company/smartsheet/incidents/2yhz0yc3ddq1.md) | major | 2025-01-17 22:19 UTC | 2025-01-17 22:22 UTC | resolved |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [Pattern Degradation/Delay in Recognizing Patterns in Explore Logs](https://rewindex.com/company/grafana-cloud/incidents/23dl4qxnm828.md) | minor | 2025-01-17 00:19 UTC | 2025-01-17 00:56 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Claro in Brazil](https://rewindex.com/company/twilio/incidents/31g36k8g8dcz.md) | minor | 2025-01-17 01:53 UTC | 2025-01-17 08:18 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Brazil - Claro](https://rewindex.com/company/sinch/incidents/6hd1ybfpj5yy.md) | minor | 2025-01-17 01:54 UTC | 2025-01-17 07:12 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Brazil SMS - Degradation affecting Claro Brazil](https://rewindex.com/company/vonage/incidents/pgmjk0cvx6tt.md) | minor | 2025-01-17 02:07 UTC | 2025-01-17 07:26 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [MMS Delivery Delays to C-Spire Network in United States of America](https://rewindex.com/company/twilio/incidents/g7vq26rksmq7.md) | minor | 2025-01-17 02:51 UTC | 2025-01-17 11:13 UTC | resolved |
| [Chargebee](https://rewindex.com/company/chargebee.md) | [BlueSnap Service Degradation](https://rewindex.com/company/chargebee/incidents/y7yddlmx1g3y.md) | minor | 2025-01-17 04:45 UTC | 2025-01-17 16:42 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Colombia - Claro](https://rewindex.com/company/sinch/incidents/swnrvp5p61cd.md) | minor | 2025-01-17 05:30 UTC | 2025-01-17 07:14 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Function invocations failing with 5xx](https://rewindex.com/company/twilio/incidents/vfgs0pjdxbgg.md) | minor | 2025-01-17 08:23 UTC | 2025-01-17 12:48 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Accsec Canada API Error](https://rewindex.com/company/twilio/incidents/c1z3px4195mw.md) | minor | 2025-01-17 09:03 UTC | 2025-01-17 12:10 UTC | resolved |
| [Datadog](https://rewindex.com/company/datadog.md) | [Increased delay processing events](https://rewindex.com/company/datadog/incidents/kqbsjq9k9bw9.md) | minor | 2025-01-17 13:42 UTC | 2025-01-17 16:50 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [International Outbound SMS Incident - UK](https://rewindex.com/company/bandwidth/incidents/rpzrqkw3jxzf.md) | minor | 2025-01-17 14:37 UTC | 2025-01-20 13:18 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Viettel Network in Burundi](https://rewindex.com/company/twilio/incidents/fk1ggvxtnl9b.md) | minor | 2025-01-17 14:52 UTC | 2025-01-17 17:50 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Call Failures From Subscribers to Jamaica Twilio Phone Numbers](https://rewindex.com/company/twilio/incidents/b7g9xvqpdh61.md) | minor | 2025-01-17 14:54 UTC | 2025-01-17 21:27 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Indonesia SMS - Delivery Degradation affecting Domestic Brands towards Smartfren network](https://rewindex.com/company/vonage/incidents/rsyp1kwt08ht.md) | minor | 2025-01-17 17:05 UTC | 2025-01-18 02:58 UTC | resolved |
| [Crusoe](https://rewindex.com/company/crusoe.md) | [Shared Disk Unreachable in eu-iceland1](https://rewindex.com/company/crusoe/incidents/ykq2n1x9g3qq.md) | minor | 2025-01-17 18:03 UTC | 2025-01-18 03:56 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [In-App Support Chat Delay](https://rewindex.com/company/smartsheet/incidents/dlj4rj4t8fq8.md) | minor | 2025-01-17 18:26 UTC | 2025-01-17 22:48 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Nigeria SMS - Delivery Degradation towards Airtel](https://rewindex.com/company/vonage/incidents/tkwf0nhmvq6c.md) | minor | 2025-01-17 19:12 UTC | 2025-01-18 00:12 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [Service Issue - NodeBalancers (US-ORD)](https://rewindex.com/company/linode-akamai/incidents/c8nwh83tk6sv.md) | minor | 2025-01-17 19:28 UTC | 2025-01-17 22:56 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures to Airtel Network in Nigeria](https://rewindex.com/company/twilio/incidents/g6q1288s7rnm.md) | minor | 2025-01-17 19:31 UTC | 2025-01-18 01:03 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Viettel Network in Burundi](https://rewindex.com/company/twilio/incidents/lwwfqgct554q.md) | minor | 2025-01-17 21:42 UTC | 2025-01-19 01:07 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Report Delays to Etisalat Network in Egypt](https://rewindex.com/company/twilio/incidents/c78ylp6yntph.md) | minor | 2025-01-17 22:39 UTC | 2025-01-19 16:05 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Nigeria SMS - Delivery Degradation towards MTN network](https://rewindex.com/company/vonage/incidents/pry4l8cygln2.md) | minor | 2025-01-17 23:02 UTC | 2025-01-18 05:18 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Canadian and US numbers are not automatically being changed from testing to available after successful testing](https://rewindex.com/company/twilio/incidents/0sf8z0lvy2b4.md) | none | 2025-01-17 01:10 UTC | 2025-01-17 01:39 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Orange Network in Congo](https://rewindex.com/company/twilio/incidents/6rf3qc92682h.md) | none | 2025-01-17 16:19 UTC | 2025-01-17 16:26 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [On Call Engineers are Investigating an issue](https://rewindex.com/company/twilio/incidents/hrjpgfdcwgxt.md) | none | 2025-01-17 18:48 UTC | 2025-01-17 18:55 UTC | resolved |
| [Akamai](https://rewindex.com/company/akamai.md) | [EdgeKV Open API calls issues](https://rewindex.com/company/akamai/incidents/3j8fgnk1s0k2.md) | none | 2025-01-17 19:50 UTC | 2025-01-17 21:58 UTC | resolved |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [Rare intermittent write failures in Tempo](https://rewindex.com/company/grafana-cloud/incidents/sj8ndwq8rr2c.md) | none | 2025-01-17 19:56 UTC | 2025-01-23 23:04 UTC | resolved |
| [Amplitude](https://rewindex.com/company/amplitude.md) | [Amplitude Website Outage](https://rewindex.com/company/amplitude/incidents/n2gsd156jh04.md) | none | 2025-01-17 21:00 UTC | 2025-01-17 21:00 UTC | resolved |
| [Greenhouse](https://rewindex.com/company/greenhouse.md) | [Partial Service Disruption](https://rewindex.com/company/greenhouse/incidents/z397304x20p9.md) | none | 2025-01-17 21:27 UTC | 2025-01-17 23:32 UTC | resolved |
| [Discord](https://rewindex.com/company/discord.md) | [Go Live is failing to start streams](https://rewindex.com/company/discord/incidents/6w1f5q46rdlm.md) | none | 2025-01-17 21:59 UTC | 2025-01-17 22:37 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Monday.com](https://rewindex.com/company/monday-com.md) | [Experiencing difficulties processing credit card transactions](https://rewindex.com/company/monday-com/incidents/59pps5rxfyct.md) | critical | 2025-01-16 20:09 UTC | 2025-01-17 14:12 UTC | resolved |
| [QuickBooks Online](https://rewindex.com/company/quickbooks-online.md) | [QBO Create invoice forced logged out issue](https://rewindex.com/company/quickbooks-online/incidents/kr8hvk0jklrc.md) | major | 2025-01-16 20:52 UTC | 2025-01-17 15:08 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Global: Bank Feeds - Some users are unable to connect or refresh bank feeds](https://rewindex.com/company/xero/incidents/mxv28jt66r5y.md) | major | 2025-01-16 21:56 UTC | 2025-01-17 02:18 UTC | resolved |
| [Vanta](https://rewindex.com/company/vanta.md) | [Issue with Jira data refresh causing 'Records of security issues being tracked (Jira)' test to show as 'Needs attention'](https://rewindex.com/company/vanta/incidents/g39kjh2rymtr.md) | major | 2025-01-16 22:12 UTC | 2025-01-17 15:12 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Unable to Receive OAuth Token From Stripe](https://rewindex.com/company/twilio/incidents/21lnz91yrxpv.md) | minor | 2025-01-10 17:01 UTC | 2025-01-17 01:25 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Observability\] Ingestion issues on Cockpit](https://rewindex.com/company/scaleway/incidents/2zwbgj9jy0xp.md) | minor | 2025-01-11 18:45 UTC | 2025-02-12 13:11 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Network\]-Elastic Metal leaf down on AMS1](https://rewindex.com/company/scaleway/incidents/cf962wk40gwz.md) | minor | 2025-01-13 07:23 UTC | 2025-01-21 14:27 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [AccSec US T-Mobile API Issue](https://rewindex.com/company/twilio/incidents/s3rntf5r0s0x.md) | minor | 2025-01-13 19:59 UTC | 2025-01-31 21:46 UTC | resolved |
| [Snyk](https://rewindex.com/company/snyk.md) | [Snyk Recurring Tests are Degraded](https://rewindex.com/company/snyk/incidents/yt9t2vc1lyk5.md) | minor | 2025-01-15 09:08 UTC | 2025-01-17 11:29 UTC | resolved |
| [Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md) | [Intermittent Push & Pull Failures](https://rewindex.com/company/red-hat/incidents/rh310hqyxpn1.md) | minor | 2025-01-15 16:09 UTC | 2025-01-17 15:14 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[OBJECT-STORAGE\] \[AWS CLI\] AWS CLI enforces integrity header on PUT and POST requests](https://rewindex.com/company/scaleway/incidents/pfxfkq48n8q6.md) | minor | 2025-01-16 12:57 UTC | 2025-04-25 09:15 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Customers Unexpectedly Redirected to Twilio Login Page](https://rewindex.com/company/twilio/incidents/8yncrdyf3ljm.md) | minor | 2025-01-16 16:12 UTC | 2025-01-17 23:43 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Customers Unable to Access New Account Creation and MFA Reset Pages in Console](https://rewindex.com/company/twilio/incidents/cc4gz67vx6b1.md) | minor | 2025-01-16 16:24 UTC | 2025-01-30 15:15 UTC | resolved |
| [Akamai](https://rewindex.com/company/akamai.md) | [Edge Delivery issues related to Edge IP Binding](https://rewindex.com/company/akamai/incidents/w24h5tnhf78q.md) | minor | 2025-01-16 16:33 UTC | 2025-01-31 17:31 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Report Delays to TIM Network in Brazil](https://rewindex.com/company/twilio/incidents/rsxb96ypjkxq.md) | minor | 2025-01-16 16:41 UTC | 2025-01-17 08:10 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [Temporary Data Latency - Investigating](https://rewindex.com/company/heap/incidents/4rghvxmly5dt.md) | minor | 2025-01-16 21:46 UTC | 2025-01-17 07:22 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Inbound SMS Delivery Failures in UK Twilio Numbers](https://rewindex.com/company/twilio/incidents/gh50f2sz59j2.md) | minor | 2025-01-16 22:58 UTC | 2025-01-17 02:27 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Uruguay - Telefonica](https://rewindex.com/company/sinch/incidents/chycl04z402n.md) | minor | 2025-01-16 23:17 UTC | 2025-01-17 02:20 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Uruguay SMS - Delivery degradation towards Telefonica](https://rewindex.com/company/vonage/incidents/p82yp2szssv1.md) | minor | 2025-01-16 23:30 UTC | 2025-01-17 00:53 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [Service Issue - Block Storage US-ORD (Chicago) US-IAD (Washington, D.C.) and Los Angeles (LAX3)](https://rewindex.com/company/linode-akamai/incidents/ctm0j31pf51l.md) | none | 2025-01-10 01:19 UTC | 2025-01-23 20:31 UTC | resolved |
| [DigitalOcean](https://rewindex.com/company/digitalocean.md) | [Latest AWS SDK/CLI updates incompatible with Spaces](https://rewindex.com/company/digitalocean/incidents/zbrpd3j7hrrd.md) | none | 2025-01-16 19:14 UTC | 2025-01-21 22:21 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays and Failures to Telefonica in Uruguay](https://rewindex.com/company/twilio/incidents/5y0mdh8wqjxf.md) | none | 2025-01-16 23:08 UTC | 2025-01-17 02:34 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [FullStory](https://rewindex.com/company/fullstory.md) | [\[Scheduled\] Scheduled Maintenance](https://rewindex.com/company/fullstory/incidents/4yf8m2vxgrfz.md) | maintenance | 2025-01-17 00:00 UTC | 2025-01-17 02:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] United States Account Security Carrier Partner Maintenance - AT&T](https://rewindex.com/company/twilio/incidents/bd9653pyftxq.md) | maintenance | 2025-01-17 06:00 UTC | 2025-01-17 12:00 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] USA SMS  - Planned Maintenance affecting T-Mobile](https://rewindex.com/company/vonage/incidents/p3t9tb7zj862.md) | maintenance | 2025-01-17 06:00 UTC | 2025-01-17 10:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] United States SMS Carrier Maintenance - T-Mobile](https://rewindex.com/company/twilio/incidents/vb825rynz50b.md) | maintenance | 2025-01-17 06:01 UTC | 2025-01-17 10:00 UTC | resolved |
| [Harness](https://rewindex.com/company/harness.md) | [\[Scheduled\] DR Testing maintenance notice for Eu1](https://rewindex.com/company/harness/incidents/sjrz8wg6kht2.md) | maintenance | 2025-01-17 18:00 UTC | 2025-01-17 23:00 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [\[Scheduled\] Emergency Network Maintenance - AP-WEST (Mumbai)](https://rewindex.com/company/linode-akamai/incidents/lmd6t1fss5px.md) | maintenance | 2025-01-17 20:30 UTC | 2025-01-18 22:30 UTC | resolved |
| [Stripe](https://rewindex.com/company/stripe.md) | [\[Scheduled\] Scheduled maintenance for Swish - Marginalen Bank](https://rewindex.com/company/stripe/incidents/jf694bqwdq3p.md) | maintenance | 2025-01-17 21:00 UTC | 2025-01-18 07:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Romania Voice Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/pnwxm5lwsl14.md) | maintenance | 2025-01-17 22:00 UTC | 2025-01-17 22:30 UTC | resolved |

## Cite this

36 vendor-reported incidents started on 2025-01-17 (UTC) across 19 vendors, 6 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2025-01-17
- Citation: Rewindex daily outage roundup, “Outages on January 17, 2025” (2025-01-17 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2025-01-17 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on January 17, 2025 (2025-01-17)](https://rewindex.com/outages/2025-01-17)`


---
Canonical: https://rewindex.com/outages/2025-01-17 · Markdown: https://rewindex.com/outages/2025-01-17.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:58:43.385Z