Companies / devtools

RevenueCat

revenuecat.comStatus page: status.revenuecat.comNow: operational since 2026-10-17
263incidents since 2019-03-14
72major or critical
7in the last 90 days
0silently edited or deleted

Recent notable changes

When (UTC)ChangeKind
Major incident: Apple partial outage: intermittent errors while processing purchases
RevenueCat reported a major Apple Receipt Server degradation from 2026-09-01 13:17 UTC to 2026-09-01 13:43 UTC (26 min), with intermittent HTTP 522 responses from its receipts endpoint. Mitigations meant no purchases were being blocked; Apple reported resolution, error rates normalized, and RevenueCat said it was ensuring affected purchases were reprocessed.
Major incident
Major incident: Elevated error rates on RevenueCat APIs
RevenueCat reported a major incident affecting multiple APIs, with elevated error rates and latency starting 2026-08-10 18:37 UTC and lasting 1 h 22 min. A fix was rolled out at 18:56 UTC; error rates and latency returned to normal, and the incident was resolved at 2026-08-10 19:59 UTC.
Major incident
Critical incident: Rico is having issues
RevenueCat reported a critical Rico outage affecting AI features and Dashboard - AI features, with all service requests failing due to an upstream AI inference provider outage. The incident started at 2026-08-06 17:04 UTC and was resolved at 2026-08-06 18:14 UTC, lasting 1 h 10 min; the provider had recovered and Rico was operating normally by 17:16 UTC.
Major incident
Major incident: Problems connecting to Apple services
RevenueCat reported a major Apple Receipt Server outage preventing validation of new purchases, starting 2026-07-26 23:06 UTC and resolved 2026-07-27 09:50 UTC (10 h 44 min). Temporary entitlements of at most 24 hours preserved access while validation was unavailable; all impacted purchases were replayed by resolution, with related webhook and integration events delayed.
Major incident
Major incident: Some users unable to login via single-sign-on (SSO)
RevenueCat reported a major SSO incident from 2026-07-16 09:13 UTC to 2026-07-16 10:47 UTC, lasting 1 h 34 min. Only organizations with SSO configured faced dashboard sign-in difficulties or interrupted sessions; SDKs, purchases, subscriptions, entitlements, APIs, analytics, and data exports were unaffected. The SSO provider implemented a fix, and the incident was resolved.
Major incident
Critical incident: Degradation of serviceMajor incident
Major incident: Increased error rate on our APIMajor incident
Major incident: Error spike in APIMajor incident
Major incident: Scheduled Data Exports delayedMajor incident
Major incident: Apple Store Kit 2 partial outageMajor incident

Full RevenueCat change timeline, with diffs →

Status incident history

RevenueCat status incidents per year
010203040↑ incidents201920202021202220232024202520261124383427474537
Grey: all non-maintenance incidents. Orange: major or critical. Years before Oct 2026 come from the vendor’s own status history.
Data table
YearIncidentsMajor/critical
2019115
20202410
20213812
2022347
2023276
20244715
2025459
2026378
Incidents per month, last 36 months
By impact as reported by the vendor. Maintenance excluded.
Data table
MonthImpactIncidents
2023-10minor1
2023-11minor2
2023-11none1
2023-12minor2
2024-01major1
2024-01minor1
2024-01none1
2024-02major1
2024-02minor2
2024-03major4
2024-03minor1
2024-03none2
2024-04major2
2024-04minor1
2024-04none2
2024-05minor1
2024-07critical1
2024-07major1
2024-07minor6
2024-08major1
2024-08minor1
2024-08none1
2024-09minor1
2024-09none1
2024-10critical1
2024-10major1
2024-10none4
2024-11critical1
2024-11minor1
2024-11none1
2024-12major1
2024-12minor4
2024-12none1
2025-01critical2
2025-01minor3
2025-01none1
2025-02critical1
2025-02minor3
2025-03none1
2025-04none1
2025-05minor1
2025-05none2
2025-06major1
2025-06minor3
2025-06none2
2025-07minor2
2025-07none2
2025-08major1
2025-08minor1
2025-08none4
2025-09major3
2025-09minor3
2025-10major1
2025-10minor2
2025-10none2
2025-11minor1
2025-11none1
2025-12minor1
2026-01major1
2026-01minor2
2026-02major1
2026-02minor2
2026-02none2
2026-03minor3
2026-04critical1
2026-04minor3
2026-04none1
2026-05minor2
2026-05none2
2026-06minor5
2026-07major2
2026-07minor4
2026-07none1
2026-08critical1
2026-08major1
2026-08none1
2026-09major1
2026-09minor1

Silent edits

No silent edits or deletions detected for RevenueCat yet. We compare every 10-minute snapshot of each incident.

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Pricing, trust and legal pages

Page snapshot history
PricingPrivacy policyTerms of service26Jul2Aug91623306Sep1320274Oct11182026-10-17 Privacy policy: baseline2026-10-17 Pricing: baseline2026-10-17 Terms of service: baseline
One dot per archived version. Grey = first archived (baseline), orange = text changed.
Data table
DatePageChange
2026-10-17Privacy policybaseline
2026-10-17Pricingbaseline
2026-10-17Terms of servicebaseline
PageURLVersionsLast changedLast fetched OKHistory
Privacy policyrevenuecat.com/privacy12026-10-172026-10-17none yet
Terms of servicerevenuecat.com/terms12026-10-172026-10-17none yet
Pricingrevenuecat.com/pricing12026-10-172026-10-17none yet

No changes since the first snapshot. Each change links to its diff: the changed passages with a few words of context, never a full copy of the page.

Incident timeline

Latest 100 of 263 incidents. Full list: last 90 days · JSON · Markdown

Started (UTC)IncidentImpactDuration
Drop in Google Play Store pub-sub notificationsminor1.8 h
Apple partial outage: intermittent errors while processing purchasesmajor27 min
Elevated error rates on RevenueCat APIsmajor1.4 h
Webhook delivery is delayednone3.1 h
Rico is having issuescritical1.2 h
Newly created apps error with "The key is not valid or is not compatible with the Bundle ID of your app"minor4 d
Problems connecting to Apple servicesmajor11 h
App Store Connect degraded performanceminor7.9 h
Cannot connect new Stripe accounts without creating a Stripe Project through the CLInone1.6 h
Some users unable to login via single-sign-on (SSO)major1.6 h
Delays in Play Store subscriptions renewalsminor2.9 h
Apple Store Kit 2 elevated error ratesminor3.7 h
App Store Connect outageminor4.3 h
Paywall Charts: Conversions not being attributedminor20 h
Delays in receipt refresh processingminor2.4 h
Rico unavailableminor42 min
Automatic paywall translations unavailableminor1.7 h
Elevated Google Play API Error Ratenone4.2 h
Increased error rate when fetching subscriber informationnone1.5 h
Delayed Charts v3 Dataminor3.4 h
Increased API error rates due to reduced service capacity.minor13 h
Elevated error ratesminor55 min
Increased rate-limit errors on API V2 endpointsminor33 min
Degradation of servicecritical28 min
Degraded API Performancenone-88 min
Scheduled Data Exports delayed for GCPminor2.9 h
ARR/MRR charts are incorrect for some usersminor5.8 h
Ongoing issue dispatching events to webhooks with certain integrationsminor1.3 h
Elevated Error Rates.minor0 min
Dashboard: Charts V3 Beta availability issuesminor2.6 h
Increased error rate on our APImajor3.8 h
Experiments data delayedminor2.8 h
Delayed Webhook Deliverynone-97 min
Delayed experiment resultsnone4.0 h
Charts data freshness indicators showing outdated timestampsminor18 min
Small sample of delayed or Inaccurate Data in Charts, Experiments, and Data Exports for ~.2% of developersminor14 h
Error spike in APImajor54 min
Delayed Data in Charts, Experiments, Data Exports and Customer Listsminor8.6 h
Revenuecat Companion App push notification issuesnone1.6 h
Real-time Charts (beta): Active Customers chart and Overview dashboard have delayed dataminor30 h
API partial outage, Scheduled Data Exports and Dashboard is downnone15 h
Increased Apple App Store API Error Ratesminor5.5 h
Charts are not updatedminor5.8 h
Scheduled Data Exports delayedmajor23 h
Delayed data in Scheduled Data Exports and Chartsnone21 h
Delayed integration event dispatchingminor3.4 h
Paywalls Editor Auto-Translate Not Workingminor58 min
Apple Store Kit 2 partial outagemajor46 min
Apple App Store API Performance Degradationminor3.8 h
Charts not loadingmajor23 min
Charts are downmajor1.5 h
Experiment enrollment not workingnone30 min
Revenuecat Companion App push notification issuesnone42 h
Increased Paddle API Error Ratenone3.8 h
Increased errors from Apple StoreKit 2 serversmajor51 min
Revenuecat Companion App push notification issuesminor17 min
Elevated API Error Ratesnone0 min
Error increase in Chartsnone6.3 h
Apple is sending an increased number of replayed receiptsnone8.3 h
Elevated Google Play API Error Rateminor2.8 h
Elevated error rates due to internal operationsminor0 min
Elevated rate of errors in APInone2.1 h
Elevated error rate from Apple Serversminor4.8 h
Collaborator invite links do not workmajor1.7 h
Increased Latency in Integration Event Deliveryminor2.1 h
Elevated error rateminor1.8 h
Web Purchase Links unavailablenone0 min
Wrong order in the Scheduled Data Export columnsminor25 min
Investigating issues with test mode in new Stripe accountsnone9.2 h
Investigating delayed product fetching from the App Store in sandboxnone5.6 h
Increase in App Store Server API Errorsnone13 min
Intermittent SSO errors when logging innone13 min
Paywall editor is experiencing issues with the text componentminor2.7 h
Developers may be unable to import products on the dashboardminor42 min
Some users getting automatically logged out in the Dashboardminor1.5 h
API Availabilitycritical3.3 h
API Availabilitycritical5.1 h
Charts not loadingcritical17 min
Missing ASA campaign namesnone0 min
Potential error spikes with database patchminor26 h
Minor database maintenance windowminor47 min
Elevated error rate on APIminor45 min
Connectivity issues from Chinanone3 d
Elevated Apple API Errorsmajor38 min
Elevated Error Ratesminor3.3 h
Unable to save app configuration on dashboardminor1.0 h
Dashboard data delayedminor48 min
Last Seen Data Missingminor6.4 h
Elevated Error Ratesminor1.4 h
Dashboard not loadingcritical2 min
Degraded performance and errors from Apple servers from small percentage of requestsnone0 min
Unable to connect Stripe accounts when installing the RevenueCat app from the Stripe Marketplace.none3.1 h
Error spike between UTC 09:43 to 09:48amnone0 min
Error spike between UTC 10:27 to 10:29amnone0 min
Apple StoreKit 1 is downmajor1.1 h
Receipt refreshing delayednone0 min
Payment processing delays with Stripecritical34 min
Receipt refreshing delayednone0 min
API Elevated Error Ratesminor35 min
Additional currency columns in Customer lists exportsnone44 min