RevenueCat: Apple Store Kit 2 partial outage

Impact: majorStatus: resolvedStarted 2025-09-23 21:30 UTCResolved 2025-09-23 22:15 UTC (46 min)3 updatesSource: stspg.io

Summary

RevenueCat reported a major Apple Store Kit 2 partial outage starting 2025-09-23 21:30 UTC, resolved at 2025-09-23 22:15 UTC after 45 min. Receipt validation calls returned 5xx errors; RevenueCat enabled mitigations to keep customer purchases uninterrupted and reported that errors had stopped. Apple acknowledged the incident.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Apple Receipt ServerApp Store Receipt Servers - Apple Receipt Server

Timeline of updates

investigating2025-09-23 20:16 UTC
We are getting 5xx errors when calling Apple Store Kit 2 to validate receipts. We have enabled mitigations to keep customer purchases uninterrupted and we are investigating the issue. Apple has acknowledged the incident.
monitoring2025-09-23 21:30 UTC
We have stopped getting errors from Apple Store Kit 2 and the service is operational. We will continue monitoring all the systems.
resolved2025-09-23 22:15 UTC
This incident has been resolved.

Rewindex changes for this incident

Major incident: Apple Store Kit 2 partial outage 2025-09-23 21:30 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). RevenueCat profile · Recent RevenueCat incidents · Markdown · JSON