# RevenueCat: Apple Store Kit 2 partial outage

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-09-23 21:30 UTC · Resolved: 2025-09-23 22:15 UTC · Duration: 46 min
- Updates: 3 · Affected components: Apple Receipt Server, App Store Receipt Servers - Apple Receipt Server
- [Vendor status page: https://stspg.io/z9zf0xsy3x01](https://stspg.io/z9zf0xsy3x01)
- [Company: RevenueCat](https://rewindex.com/company/revenuecat.md)

## Summary

RevenueCat reported a major Apple Store Kit 2 partial outage starting 2025-09-23 21:30 UTC, resolved at 2025-09-23 22:15 UTC after 45 min. Receipt validation calls returned 5xx errors; RevenueCat enabled mitigations to keep customer purchases uninterrupted and reported that errors had stopped. Apple acknowledged the incident. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2025-09-23 20:16 UTC: We are getting 5xx errors when calling Apple Store Kit 2 to validate receipts. We have enabled mitigations to keep customer purchases uninterrupted and we are investigating the issue.  Apple has acknowledged the incident.
- **monitoring** 2025-09-23 21:30 UTC: We have stopped getting errors from Apple Store Kit 2 and the service is operational. We will continue monitoring all the systems.
- **resolved** 2025-09-23 22:15 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2025-09-23 21:30 UTC: [Major incident: Apple Store Kit 2 partial outage](https://rewindex.com/change/i9c99177310d87f.md)


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Canonical: https://rewindex.com/company/revenuecat/incidents/j5vmwbr64sr9 · Markdown: https://rewindex.com/company/revenuecat/incidents/j5vmwbr64sr9.md · JSON: https://rewindex.com/api/v1/companies/revenuecat/incidents/j5vmwbr64sr9 · Generated 2026-10-18T12:36:26.641Z