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RevenueCat: ARR/MRR charts are incorrect for some users

Impact: minorStatus: resolvedStarted Resolved (5.8 h)4 updatesSource: stspg.io (opens in new tab)

Affected components: ChartsDashboard - Charts

Timeline of updates

  1. identified

    We have identified a problem affecting the Play Store which results in inflated MRR/ARR numbers for Charts v3. We have identified the problem and we are working on a fix.

  2. identified

    We have found that the issue only affects charts for Play Store products that have two introductory offers. We are currently testing our fix before the final deployment and backfilling of the affected charts.

  3. identified

    We have applied the fix, and we are currently backfilling the affected charts.

  4. resolved

    This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). RevenueCat profile · Recent RevenueCat incidents · Markdown · JSON