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Statsig: Misconfiguration on consoleapi and event processing services

Impact: majorStatus: resolvedStarted Resolved (3 d)2 updatesSource: stspg.io (opens in new tab)
Summary

Statsig reported a major degradation affecting some companies using Console API and RevenueCat, Amplitude, and Rudderstack incoming integrations: a configuration issue caused incorrect request processing. It started 2025-09-19 08:00 UTC and was resolved 2025-09-22 18:31 UTC, lasting 3 days 10 h; Statsig said the issue was mitigated and affected integration events would be replayed.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Event Forwarding Pipeline (Warehouse Native)Console API

Timeline of updates

  1. investigating

    There was a configuration issue affecting some companies that use the Console API and the RevenueCat, Amplitude, and Rudderstack incoming integrations, causing some requests to be processed incorrectly. This issue has been mitigated. Events sent to the above integrations will be replayed. Mitigated: 09/22/2025 11:31:00 GMT-0700 (Pacific Daylight Time)

  2. resolved

    Resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Statsig profile · Recent Statsig incidents · Markdown · JSON