# Statsig: Misconfiguration on consoleapi and event processing services

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-09-19 08:00 UTC · Resolved: 2025-09-22 18:31 UTC · Duration: 3 d
- Updates: 2 · Affected components: Event Forwarding Pipeline (Warehouse Native), Console API
- [Vendor status page: https://stspg.io/6db8t6c8kz7v](https://stspg.io/6db8t6c8kz7v)
- [Company: Statsig](https://rewindex.com/company/statsig.md)

## Summary

Statsig reported a major degradation affecting some companies using Console API and RevenueCat, Amplitude, and Rudderstack incoming integrations: a configuration issue caused incorrect request processing. It started 2025-09-19 08:00 UTC and was resolved 2025-09-22 18:31 UTC, lasting 3 days 10 h; Statsig said the issue was mitigated and affected integration events would be replayed. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2025-09-19 08:00 UTC: There was a configuration issue affecting some companies that use the Console API and the RevenueCat, Amplitude, and Rudderstack incoming integrations, causing some requests to be processed incorrectly. This issue has been mitigated. Events sent to the above integrations will be replayed. Mitigated: 09/22/2025 11:31:00 GMT-0700 (Pacific Daylight Time)
- **resolved** 2025-09-22 18:31 UTC: Resolved.

## Rewindex changes for this incident

- 2025-09-19 08:00 UTC: [Major incident: Misconfiguration on consoleapi and event processing services](https://rewindex.com/change/i76e5abcc10c8e0.md)


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Canonical: https://rewindex.com/company/statsig/incidents/5sbvbmd2hn3p · Markdown: https://rewindex.com/company/statsig/incidents/5sbvbmd2hn3p.md · JSON: https://rewindex.com/api/v1/companies/statsig/incidents/5sbvbmd2hn3p · Generated 2026-10-18T11:26:14.163Z