Changes / Statsig / Misconfiguration on consoleapi and event processing services
Statsig: Major incident: Misconfiguration on consoleapi and event processing services
Summary
Statsig reported a major degradation affecting some companies using Console API and RevenueCat, Amplitude, and Rudderstack incoming integrations: a configuration issue caused incorrect request processing. It started 2025-09-19 08:00 UTC and was resolved 2025-09-22 18:31 UTC, lasting 3 days 10 h; Statsig said the issue was mitigated and affected integration events would be replayed.
Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.
Major incidentLabel: degradation (model (Jev), 66%)Changed Detected Source: stspg.io (opens in new tab)
What changed
Before: not present
After: Misconfiguration on consoleapi and event processing services
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2025-09-19 08:00 UTC
Before: not present
After: 2025-09-22 18:31 UTC
Before: not present
After: Console API, Event Forwarding Pipeline (Warehouse Native)
Before: not present
After: There was a configuration issue affecting some companies that use the Console API and the RevenueCat, Amplitude, and Rudderstack incoming integrations, causing some requests to be processed incorrectly. This issue has been mitigated. Events sent to the above integrations will be replayed.
Mitigated: 09/22/2025 11:31:00 GMT-0700 (Pacific Daylight Time)
Before: not present
After: Resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Misconfiguration on consoleapi and event processing services (this change) Statsig reported a major degradation affecting some companies using Console API and RevenueCat, Amplitude, and Rudderstack incoming integrations: a configuration issue caused incorrect request processing. It started 2025-09-19 08:00 UTC and was resolved 2025-09-22 18:31 UTC, lasting 3 days 10 h; Statsig said the issue was mitigated and affected integration events would be replayed. | Major incident |