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RevenueCat: Increased Apple App Store API Error Rates

Affected components: Apple Receipt ServerApp Store Receipt Servers - Apple Receipt Server

Timeline of updates

1. monitoring2025-10-08 07:52 UTC

   We are seeing an increase in 500 error responses from Apple's App Store server APIs. To prevent this from impacting customers, we have enabled an outage mode that grants a temporary short-lived entitlement when a purchase is unable to be validated due to a 500 error from Apple. Once the error rate returns to normal, we'll disable the outage mode mitigation.

2. monitoring2025-10-08 07:52 UTC

   We are continuing to monitor for any further issues.

3. resolved2025-10-08 13:22 UTC

   We haven't seen any errors for about two hours now. All the impacted receipts have been replayed so there is no customer impact.

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