# RevenueCat: Increased Apple App Store API Error Rates

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-10-08 07:52 UTC · Resolved: 2025-10-08 13:22 UTC · Duration: 5.5 h
- Updates: 3 · Affected components: Apple Receipt Server, App Store Receipt Servers - Apple Receipt Server
- [Vendor status page: https://stspg.io/2bbtkk70n4gt](https://stspg.io/2bbtkk70n4gt)
- [Company: RevenueCat](https://rewindex.com/company/revenuecat.md)

## Timeline of updates

- **monitoring** 2025-10-08 07:52 UTC: We are seeing an increase in 500 error responses from Apple's App Store server APIs. To prevent this from impacting customers, we have enabled an outage mode that grants a temporary short-lived entitlement when a purchase is unable to be validated due to a 500 error from Apple. Once the error rate returns to normal, we'll disable the outage mode mitigation.
- **monitoring** 2025-10-08 07:52 UTC: We are continuing to monitor for any further issues.
- **resolved** 2025-10-08 13:22 UTC: We haven't seen any errors for about two hours now. All the impacted receipts have been replayed so there is no customer impact.


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Canonical: https://rewindex.com/company/revenuecat/incidents/j8zc2r3xvv9z · Markdown: https://rewindex.com/company/revenuecat/incidents/j8zc2r3xvv9z.md · JSON: https://rewindex.com/api/v1/companies/revenuecat/incidents/j8zc2r3xvv9z · Generated 2026-10-18T10:45:05.564Z