Changes / RevenueCat / Apple partial outage: intermittent errors while processing purchases

RevenueCat: Major incident: Apple partial outage: intermittent errors while processing purchases

Summary

RevenueCat reported a major Apple Receipt Server degradation from 2026-09-01 13:17 UTC to 2026-09-01 13:43 UTC (26 min), with intermittent HTTP 522 responses from its receipts endpoint. Mitigations meant no purchases were being blocked; Apple reported resolution, error rates normalized, and RevenueCat said it was ensuring affected purchases were reprocessed.

Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.

Major incidentLabel: degradation (model (Jev), 62%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Apple partial outage: intermittent errors while processing purchases
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-09-01 13:17 UTC
AddedResolved time#5
Before: not present
After: 2026-09-01 13:43 UTC
AddedAffected components#6
Before: not present
After: Apple Receipt Server, App Store Receipt Servers - Apple Receipt Server
AddedUpdateidentified#7
Before: not present
After: We’re seeing an increased rate of errors when communicating with Apple’s backend services. This is resulting in some HTTP 522 responses from our receipts endpoint. We’ve enabled mitigations to minimize the impact on RevenueCat customers, and no purchases are currently being blocked as a result. We’ll continue monitoring the issue and update this thread.
AddedUpdatemonitoring#8
Before: not present
After: Apple has reported that the issue is now resolved, and we’re also seeing error rates return to normal. We’ll keep monitoring.
AddedUpdateresolved#9
Before: not present
After: The issue has been resolved. We’re now making sure that any purchases affected by the outage are reprocessed.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: Apple partial outage: intermittent errors while processing purchases (this change)
RevenueCat reported a major Apple Receipt Server degradation from 2026-09-01 13:17 UTC to 2026-09-01 13:43 UTC (26 min), with intermittent HTTP 522 responses from its receipts endpoint. Mitigations meant no purchases were being blocked; Apple reported resolution, error rates normalized, and RevenueCat said it was ensuring affected purchases were reprocessed.
Major incident

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