# RevenueCat: Major incident: Apple partial outage: intermittent errors while processing purchases

**Summary:** RevenueCat reported a major Apple Receipt Server degradation from 2026-09-01 13:17 UTC to 2026-09-01 13:43 UTC (26 min), with intermittent HTTP 522 responses from its receipts endpoint. Mitigations meant no purchases were being blocked; Apple reported resolution, error rates normalized, and RevenueCat said it was ensuring affected purchases were reprocessed. _(machine-written, sol)_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2026-09-01 13:17 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/s1wn73nwvgsf](https://stspg.io/s1wn73nwvgsf)
- [Company: RevenueCat](https://rewindex.com/company/revenuecat.md)
- Versions: before (none: first archived) → after incident\_version:205/cnnfww57pymp@94872a7a45fc
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Apple partial outage: intermittent errors while processing purchases
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-09-01 13:17 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-09-01 13:43 UTC
```

**6. Added: Affected components**

```diff
+ Apple Receipt Server, App Store Receipt Servers - Apple Receipt Server
```

**7. Added: Update** (identified) · 2026-09-01 13:17 UTC

```diff
+ We’re seeing an increased rate of errors when communicating with Apple’s backend services. This is resulting in some HTTP 522 responses from our receipts endpoint. We’ve enabled mitigations to minimize the impact on RevenueCat customers, and no purchases are currently being blocked as a result. We’ll continue monitoring the issue and update this thread.
```

**8. Added: Update** (monitoring) · 2026-09-01 13:31 UTC

```diff
+ Apple has reported that the issue is now resolved, and we’re also seeing error rates return to normal. We’ll keep monitoring.
```

**9. Added: Update** (resolved) · 2026-09-01 13:43 UTC

```diff
+ The issue has been resolved. We’re now making sure that any purchases affected by the outage are reprocessed.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-09-01 13:17 UTC | Major incident: Apple partial outage: intermittent errors while processing purchases (this change) | degradation |

All RevenueCat changes: [timeline](https://rewindex.com/company/revenuecat/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i036dba0ee10b6f · Markdown: https://rewindex.com/change/i036dba0ee10b6f.md · JSON: https://rewindex.com/api/v1/changes/i036dba0ee10b6f · Generated 2026-10-18T00:54:11.465Z