rewindex

CompaniesRevenueCatIncidents

RevenueCat: Intermittent issues in Rico chats

MinorStatus: resolvededitedStarted Resolved (50 min)5 updatesstatus.revenuecat.com (opens in new tab)

Affected components: AI featuresDashboard - AI features

Timeline of updates

  1. investigating

    We're seeing intermittent failures in Rico chats - we're currently investigating the issue.

  2. investigating

    We are continuing to investigate this issue.

  3. investigating

    We are continuing to investigate this issue.

  4. monitoring

    Failure rates have dropped. The cause seemed to be an incident with the underlying Cloudflare infrastructure. We'll keep monitoring until full resolution of the issues have been confirmed.

  5. resolved

    Underlying issues have been resolved

Changes Rewindex caught on this incident

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on status.revenuecat.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by RevenueCat, started 2026-10-29 16:00 UTC, resolved after 50 min, 5 update(s); edited after publishing.

Title
Intermittent issues in Rico chats
Vendor
RevenueCat
Date
URL
https://rewindex.com/company/revenuecat/incidents/d5yw2j0zbz9p

RevenueCat profileRecent RevenueCat incidentsAll outages on October 29, 2026RevenueCat in October 2026MarkdownJSON