# RevenueCat: Intermittent issues in Rico chats

> RevenueCat status incident “Intermittent issues in Rico chats” on 2026-10-29: impact minor (vendor’s label), 50 min, 5 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/revenuecat/incidents/d5yw2j0zbz9p
Last updated: 2026-10-29T16:53:46Z

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-10-29 16:00 UTC · Resolved: 2026-10-29 16:50 UTC · Duration: 50 min
- Updates: 5 · Affected components: AI features, Dashboard - AI features
- [Vendor status page: https://status.revenuecat.com/incidents/d5yw2j0zbz9p](https://status.revenuecat.com/incidents/d5yw2j0zbz9p)
- [Company: RevenueCat](https://rewindex.com/company/revenuecat.md)

## Timeline of updates

- **investigating** 2026-10-29 15:59 UTC: We're seeing intermittent failures in Rico chats - we're currently investigating the issue.
- **investigating** 2026-10-29 15:59 UTC: We are continuing to investigate this issue.
- **investigating** 2026-10-29 16:00 UTC: We are continuing to investigate this issue.
- **monitoring** 2026-10-29 16:27 UTC: Failure rates have dropped. The cause seemed to be an incident with the underlying Cloudflare infrastructure. We'll keep monitoring until full resolution of the issues have been confirmed.
- **resolved** 2026-10-29 16:50 UTC: Underlying issues have been resolved

## Rewindex changes for this incident

- 2026-10-29 16:33 UTC: [Incident updated: Intermittent issues in Rico chats](https://rewindex.com/change/rc5b0e88eb978af.md)
- 2026-10-29 16:53 UTC: [Incident updated: Intermittent issues in Rico chats](https://rewindex.com/change/r049e903d2bd421.md)

## Cite this

Status incident (vendor impact label: minor) posted by RevenueCat, started 2026-10-29 16:00 UTC, resolved after 50 min, 5 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/revenuecat/incidents/d5yw2j0zbz9p
- Citation: RevenueCat, “Intermittent issues in Rico chats” (2026-10-29 16:00 UTC). Archived by Rewindex: https://rewindex.com/company/revenuecat/incidents/d5yw2j0zbz9p (CC BY 4.0).
- Markdown link: `[RevenueCat: Intermittent issues in Rico chats (2026-10-29)](https://rewindex.com/company/revenuecat/incidents/d5yw2j0zbz9p)`


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Canonical: https://rewindex.com/company/revenuecat/incidents/d5yw2j0zbz9p · Markdown: https://rewindex.com/company/revenuecat/incidents/d5yw2j0zbz9p.md · JSON: https://rewindex.com/api/v1/companies/revenuecat/incidents/d5yw2j0zbz9p · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:49:22.384Z