Companies / RevenueCat / incidents

RevenueCat: Delayed Data in Charts, Experiments, Data Exports and Customer Lists

Affected components: Scheduled Data ExportsCustomer ListsDashboard - Customer ListsDashboard - OverviewOverviewChartsDashboard - Charts

Timeline of updates

1. identified2025-12-11 08:02 UTC

   We are currently experiencing delays in the data source that powers charts, experiments, data exports, and customer lists. Our team has identified the issue and is actively working on a fix. Thank you for your patience.

2. identified2025-12-11 10:05 UTC

   Data exports and customer lists are now fully up to date. Updates for charts and experiments are still in progress.

3. identified2025-12-11 13:41 UTC

   Charts are now up to date as well. The only remaining stale data is for experiment results.

4. resolved2025-12-11 16:36 UTC

   Experiment results are now also updated and all data is fully up to date. Some scheduled data exports contained missing data, but they will repopulate automatically during the next export cycle.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). RevenueCat profile · Recent RevenueCat incidents · Markdown · JSON