# RevenueCat: Delayed Data in Charts, Experiments, Data Exports and Customer Lists

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-12-11 08:02 UTC · Resolved: 2025-12-11 16:36 UTC · Duration: 8.6 h
- Updates: 4 · Affected components: Scheduled Data Exports, Customer Lists, Dashboard - Customer Lists, Dashboard - Overview, Overview, Charts, Dashboard - Charts
- [Vendor status page: https://stspg.io/j21z2rjrcbl1](https://stspg.io/j21z2rjrcbl1)
- [Company: RevenueCat](https://rewindex.com/company/revenuecat.md)

## Timeline of updates

- **identified** 2025-12-11 08:02 UTC: We are currently experiencing delays in the data source that powers charts, experiments, data exports, and customer lists. Our team has identified the issue and is actively working on a fix. Thank you for your patience.
- **identified** 2025-12-11 10:05 UTC: Data exports and customer lists are now fully up to date. Updates for charts and experiments are still in progress.
- **identified** 2025-12-11 13:41 UTC: Charts are now up to date as well. The only remaining stale data is for experiment results.
- **resolved** 2025-12-11 16:36 UTC: Experiment results are now also updated and all data is fully up to date. Some scheduled data exports contained missing data, but they will repopulate automatically during the next export cycle.


---
Canonical: https://rewindex.com/company/revenuecat/incidents/17q7b31x17d0 · Markdown: https://rewindex.com/company/revenuecat/incidents/17q7b31x17d0.md · JSON: https://rewindex.com/api/v1/companies/revenuecat/incidents/17q7b31x17d0 · Generated 2026-10-18T11:46:25.430Z