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RevenueCat: Real-time Charts (beta): Active Customers chart and Overview dashboard have delayed data

Impact: minorStatus: resolvedStarted Resolved (30 h)3 updatesSource: stspg.io (opens in new tab)

Affected components: Dashboard - OverviewOverviewChartsDashboard - Charts

Timeline of updates

  1. identified

    We’re currently experiencing a delay in data updates for the Active Customers chart and the Overview dashboard. Our team is actively working to bring the data up to date.

  2. monitoring

    We have identified the root cause of the issue and are processing the backlog of data. The Active Customers charts (currently in beta) and Overview panel will start showing up-to-date information within 24 hours.

  3. resolved

    We have finished processing the data backlog. Real-time charts now show up-to-date information in the Active Customers chart and the Overview panel.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). RevenueCat profile · Recent RevenueCat incidents · Markdown · JSON