Companies / analytics
FullStory
218incidents since 2016-01-28
34major or critical
6in the last 90 days
0silently edited or deleted
Recent notable changes
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Failure to load assets during playback for sessions (EU1 Data Center) FullStory reported a major incident affecting asset loading and session playback in the EU1 Data Center, recorded as starting and resolving at 2026-09-23 19:00 UTC (computed duration: 0 min). The vendor attributed broken playback to a captured-asset URL resolution change and said a rollback at 9:45am UTC fixed it. | Major incident | |
| Critical incident: Multiple Fullstory Services Unavailable (NA1 Data Center) Fullstory reported a critical NA1 outage affecting data capture (web and native mobile), the Fullstory web application, API and other services. It ran from 2026-09-01 15:19 UTC to 2026-09-01 20:36 UTC (5 h 17 min). Fullstory linked the issue to Google Cloud Platform; services were restored, with backlogged data still processing. | Major incident | |
| Major incident: Guides & Surveys content delivery degraded FullStory reported major Guides & Surveys degradation in its NA data center: guides, tours, surveys, and smart tips could display incorrectly, with interaction data delayed. The incident ran from 2026-06-11 13:58 UTC to 2026-06-11 17:08 UTC (3 h 10 min). Resource exhaustion caused the issue; delivery returned to normal, and additional safeguards are being implemented. | Major incident | |
| Major incident: Mobile asset upload outage in EU | Major incident | |
| Critical incident: Fullstory login and UI unavailable | Major incident | |
| Major incident: Slow loading in Fullstory UI | Major incident | |
| Major incident: Slow or failure to load Fullstory | Major incident | |
| Major incident: Fullstory unavailable for some users | Major incident |
Full FullStory change timeline, with diffs →
Status incident history
FullStory status incidents per year
Data table
| Year | Incidents | Major/critical |
|---|---|---|
| 2016 | 29 | 5 |
| 2017 | 41 | 0 |
| 2018 | 16 | 5 |
| 2019 | 19 | 6 |
| 2020 | 11 | 2 |
| 2021 | 17 | 7 |
| 2022 | 11 | 0 |
| 2023 | 18 | 1 |
| 2024 | 19 | 0 |
| 2025 | 18 | 5 |
| 2026 | 19 | 3 |
Incidents per month, last 36 months
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Data table
| Month | Impact | Incidents |
|---|---|---|
| 2023-11 | none | 2 |
| 2024-01 | none | 2 |
| 2024-02 | minor | 2 |
| 2024-03 | minor | 1 |
| 2024-03 | none | 1 |
| 2024-04 | minor | 1 |
| 2024-04 | none | 1 |
| 2024-05 | minor | 2 |
| 2024-05 | none | 3 |
| 2024-08 | minor | 1 |
| 2024-09 | none | 1 |
| 2024-10 | none | 1 |
| 2024-11 | none | 1 |
| 2024-12 | minor | 2 |
| 2025-01 | minor | 1 |
| 2025-02 | major | 1 |
| 2025-02 | minor | 1 |
| 2025-03 | major | 1 |
| 2025-03 | minor | 1 |
| 2025-03 | none | 1 |
| 2025-06 | critical | 1 |
| 2025-06 | major | 1 |
| 2025-07 | major | 1 |
| 2025-07 | minor | 1 |
| 2025-08 | minor | 2 |
| 2025-10 | minor | 2 |
| 2025-10 | none | 1 |
| 2025-11 | minor | 2 |
| 2025-12 | minor | 1 |
| 2026-01 | none | 1 |
| 2026-02 | minor | 2 |
| 2026-02 | none | 2 |
| 2026-03 | none | 1 |
| 2026-05 | none | 1 |
| 2026-06 | major | 1 |
| 2026-06 | minor | 2 |
| 2026-06 | none | 1 |
| 2026-07 | minor | 2 |
| 2026-07 | none | 1 |
| 2026-08 | minor | 1 |
| 2026-08 | none | 1 |
| 2026-09 | critical | 1 |
| 2026-09 | major | 1 |
| 2026-09 | minor | 1 |
Silent edits
No silent edits or deletions detected for FullStory yet. We compare every 10-minute snapshot of each incident.
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Pricing, trust and legal pages
Page snapshot history
Data table
| Date | Page | Change |
|---|---|---|
| 2026-10-17 | Pricing | baseline |
| 2026-10-17 | Trust / security | baseline |
| 2026-10-17 | Privacy policy | baseline |
| Page | URL | Versions | Last changed | Last fetched OK | History |
|---|---|---|---|---|---|
| Privacy policy | fullstory.com/privacy | 1 | 2026-10-17 | 2026-10-17 | none yet |
| Pricing | fullstory.com/pricing | 1 | 2026-10-17 | 2026-10-17 | none yet |
| Trust / securitypartial | github.com/login?return_to=https%3A%2F%2Fgithub.com%2Fpages%2Fauth%3Fnonce%3Dc487cb9a-43aa-45fa-abe1-3a2ec16a4198%26page_id%3D40193480%26path%3DLw | 1 | 2026-10-17 | 2026-10-17 | none yet |
No changes since the first snapshot. Each change links to its diff: the changed passages with a few words of context, never a full copy of the page.
Incident timeline
Latest 100 of 218 incidents. Full list: last 90 days · JSON · Markdown