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CompaniesFullStoryIncidents

FullStory: Delays or failure to load Fullstory (NA1 Data Center)

MinorStatus: resolvedStarted Resolved (1.8 h)2 updatesstspg.io (opens in new tab)

Affected components: Fullstory Web Application

Timeline of updates

  1. investigating

    Yesterday at 10:00pm EDT, we began experiencing an elevated error rate displaying data in app for a subset of orgs (NA1 Data Center). Metrics, Segments, Funnels, and Dashboards may be slow to load. They may timeout with an error. Configured alerts may be delayed. Data capture is not affected.

    We are actively investigating the issue and will update this status as soon as we know more.

  2. resolved

    We've seen a decrease in errors and Fullstory objects should be returning to normal behavior. We do not expect any further impacts in the coming hours or days and will make changes to prevent these errors from causing such performance impacts in the future.

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by FullStory, started 2025-07-14 12:51 UTC, resolved after 1.8 h, 2 update(s).

Title
Delays or failure to load Fullstory (NA1 Data Center)
Vendor
FullStory
Date
URL
https://rewindex.com/company/fullstory/incidents/dw75jcg1wvt0

FullStory profileRecent FullStory incidentsAll outages on July 14, 2025FullStory in July 2025MarkdownJSON