# FullStory: Delays or failure to load Fullstory (NA1 Data Center)

> FullStory status incident “Delays or failure to load Fullstory (NA1 Data Center)” on 2025-07-14: impact minor (vendor’s label), 1.8 h, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/fullstory/incidents/dw75jcg1wvt0
Last updated: 2025-07-14T14:37:18Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-07-14 12:51 UTC · Resolved: 2025-07-14 14:37 UTC · Duration: 1.8 h
- Updates: 2 · Affected components: Fullstory Web Application
- [Vendor status page: https://stspg.io/zznygpktmd5y](https://stspg.io/zznygpktmd5y)
- [Company: FullStory](https://rewindex.com/company/fullstory.md)

## Timeline of updates

- **investigating** 2025-07-14 12:51 UTC: Yesterday at 10:00pm EDT, we began experiencing an elevated error rate displaying data in app for a subset of orgs (NA1 Data Center). Metrics, Segments, Funnels, and Dashboards may be slow to load. They may timeout with an error. Configured alerts may be delayed. Data capture is not affected. We are actively investigating the issue and will update this status as soon as we know more.
- **resolved** 2025-07-14 14:37 UTC: We've seen a decrease in errors and Fullstory objects should be returning to normal behavior. We do not expect any further impacts in the coming hours or days and will make changes to prevent these errors from causing such performance impacts in the future.

## Cite this

Status incident (vendor impact label: minor) posted by FullStory, started 2025-07-14 12:51 UTC, resolved after 1.8 h, 2 update(s).

- Canonical URL: https://rewindex.com/company/fullstory/incidents/dw75jcg1wvt0
- Citation: FullStory, “Delays or failure to load Fullstory (NA1 Data Center)” (2025-07-14 12:51 UTC). Archived by Rewindex: https://rewindex.com/company/fullstory/incidents/dw75jcg1wvt0 (CC BY 4.0).
- Markdown link: `[FullStory: Delays or failure to load Fullstory (NA1 Data Center) (2025-07-14)](https://rewindex.com/company/fullstory/incidents/dw75jcg1wvt0)`


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Canonical: https://rewindex.com/company/fullstory/incidents/dw75jcg1wvt0 · Markdown: https://rewindex.com/company/fullstory/incidents/dw75jcg1wvt0.md · JSON: https://rewindex.com/api/v1/companies/fullstory/incidents/dw75jcg1wvt0 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:01:34.264Z