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FullStory: Delayed Session Data Availability for a Subset of NA1 Data Center Orgs

Affected components: Fullstory Web ApplicationNA1 Data Center - Fullstory Web ApplicationNA1 Data Center - Webhooks & AlertsWebhooks & Alerts

Timeline of updates

1. monitoring2026-09-07 15:00 UTC

   We have implemented a fix for an issue that caused delays in some session data availability, contributed to degraded search and dashboard performance, and potentially delayed alert notifications in Fullstory the application. We are actively monitoring the results to ensure full stability.

2. monitoring2026-09-07 22:34 UTC

   We are continuing to monitor for any further issues.

3. resolved2026-09-08 05:46 UTC

   This incident has now been resolved. If you are experiencing any issues past 6:15 PM (ET), please email us at support@fullstory.com.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). FullStory profile · Recent FullStory incidents · Markdown · JSON