FullStory: Delayed processing of native mobile sessions
Timeline of updates
- resolved
A bug was introduced on Friday, April 8th, at 2pm EDT, that caused native mobile sessions to be captured, but not processed, and therefore unavailable within the FullStory application. We resolved the issue on Monday, April 11th, at 8:45am EDT. Sessions that were captured during this time will be backfilled by Wednesday, April 13th, at the latest. This issue only impacted FullStory for Mobile Apps customers, web sessions were unaffected.
From FullStory’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.fullstory.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by FullStory, started 2022-04-08 18:00 UTC, resolved after 0 min, 1 update(s).
- Title
- Delayed processing of native mobile sessions
- Vendor
- FullStory
- Date
- URL
- https://rewindex.com/company/fullstory/incidents/xrybgg9512wr
FullStory profileRecent FullStory incidentsAll outages on April 8, 2022FullStory in April 2022MarkdownJSON