# FullStory: Delayed processing of native mobile sessions

> FullStory status incident “Delayed processing of native mobile sessions” on 2022-04-08: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/fullstory/incidents/xrybgg9512wr
Last updated: 2022-04-08T18:00:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2022-04-08 18:00 UTC · Resolved: 2022-04-08 18:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.fullstory.com/incidents/xrybgg9512wr](https://status.fullstory.com/incidents/xrybgg9512wr)
- [Company: FullStory](https://rewindex.com/company/fullstory.md)

## Timeline of updates

- **resolved** 2022-04-08 18:00 UTC: A bug was introduced on Friday, April 8th, at 2pm EDT, that caused native mobile sessions to be captured, but not processed, and therefore unavailable within the FullStory application. We resolved the issue on Monday, April 11th, at 8:45am EDT. Sessions that were captured during this time will be backfilled by Wednesday, April 13th, at the latest. This issue only impacted FullStory for Mobile Apps customers, web sessions were unaffected.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by FullStory, started 2022-04-08 18:00 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/fullstory/incidents/xrybgg9512wr
- Citation: FullStory, “Delayed processing of native mobile sessions” (2022-04-08 18:00 UTC). Archived by Rewindex: https://rewindex.com/company/fullstory/incidents/xrybgg9512wr (CC BY 4.0).
- Markdown link: `[FullStory: Delayed processing of native mobile sessions (2022-04-08)](https://rewindex.com/company/fullstory/incidents/xrybgg9512wr)`


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Canonical: https://rewindex.com/company/fullstory/incidents/xrybgg9512wr · Markdown: https://rewindex.com/company/fullstory/incidents/xrybgg9512wr.md · JSON: https://rewindex.com/api/v1/companies/fullstory/incidents/xrybgg9512wr · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:23:42.668Z