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CompaniesFullStoryIncidents

FullStory: Guides & Surveys: Users unable to create or edit tours and smart tips; end-user content delivery disruption (NA1 & EU1)

No impact listedStatus: resolvedStarted Resolved (-1120 min)1 updatestspg.io (opens in new tab)

Timeline of updates

  1. resolved

    From 7:58pm UTC on the 6th of August, users in NA1 & EU1 organisations with Guides & Surveys enabled were unable to create or edit tours and smart tips. There was also some disruption of end-user content delivery, though this was mitigated by edge caching serving cached content.

    The issue was resolved by 8:30am UTC on the 7th of August.

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by FullStory, started 2026-08-07 13:40 UTC, resolved after -1120 min, 1 update(s).

Title
Guides & Surveys: Users unable to create or edit tours and smart tips; end-user content delivery disruption (NA1 & EU1)
Vendor
FullStory
Date
URL
https://rewindex.com/company/fullstory/incidents/0byznszw1512

FullStory profileRecent FullStory incidentsAll outages on August 7, 2026FullStory in August 2026MarkdownJSON