FullStory: Slow loading in Fullstory UI

Impact: majorStatus: resolvedStarted 2025-06-05 15:47 UTCResolved 2025-06-05 16:11 UTC (24 min)2 updatesSource: stspg.io

Summary

FullStory reported a major degradation causing slow loading in the Fullstory Web Application, starting at 2025-06-05 15:47 UTC and lasting 24 min. The incident was resolved at 2025-06-05 16:11 UTC, with the application fully operational; no specific cause or fix was disclosed.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Fullstory Web Application

Timeline of updates

investigating2025-06-05 15:47 UTC
We are currently experiencing delays in loading in the Fullstory Web Application. The issue started around 10:25am ET. We are actively investigating the issue and will provide an update as soon as possible.
resolved2025-06-05 16:11 UTC
We've identified and resolved the issue causing a performance impact to the Fullstory UI. The Fullstory Web Application is now fully operational.

Rewindex changes for this incident

Major incident: Slow loading in Fullstory UI 2025-06-05 15:47 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). FullStory profile · Recent FullStory incidents · Markdown · JSON