FullStory: Data capture outage for orgs on EU data center
Timeline of updates
- resolved
End user sessions and data were not captured from 2:25pm ET to 3:05pm ET for accounts on our EU data center. All missing activity during this time period is non-recoverable and may impact Metrics, Funnels, Dashboards, and Conversions. During this time, native mobile builds could also have failed. Re-running the build will properly upload the assets. This issue did not impact any FullStory accounts utilizing our US data center. (Your FullStory URLs would start with app.eu1.fullstory.com if you are utilizing our EU data center.)
From FullStory’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.fullstory.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by FullStory, started 2023-09-15 19:33 UTC, resolved after 0 min, 1 update(s).
- Title
- Data capture outage for orgs on EU data center
- Vendor
- FullStory
- Date
- URL
- https://rewindex.com/company/fullstory/incidents/dcl9gj76dtnp
FullStory profileRecent FullStory incidentsAll outages on September 15, 2023FullStory in September 2023MarkdownJSON