Outages by daySeptember 15, 2023

Outages on September 15, 2023

UTC day 2023-09-15 (Sep 15, 2023, 00:00 to Sep 15, 2023, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

45incidents started

14labelled major or critical

27vendors with a new incident

14still open from earlier days

By vendor label: Critical 5 · Major 9 · Minor 17 · No impact listed 14 · 4 maintenance

Incidents started this day 45

Vendor	Incident	Impact	Started	Resolved	Status
Maven Central	search.maven.org is down	Critical	02:10	04:58 (2.8 h)	resolved
Maven Central	search.maven.org is down	Critical	11:03	11:29 (26 min)	resolved
Maven Central	search.maven.org is down	Critical	12:10	12:31 (21 min)	resolved
Harness	Feature Flag module’s page is getting 503	Critical	18:12	18:25 (13 min)	resolved
Amplitude	High latency on ingestion endpoints	Critical	21:50	Sep 16, 2023, 00:05 (2.3 h)	resolved
Bitbucket	Bitbucket pipelines is affected by an internal outage that is affecting builds	Major	03:12	05:06 (1.9 h)	resolved
Confluence	Customers are unable to edit pages	Major	04:25	05:21 (56 min)	resolved
Scaleway	[SAN] instabilities on san-hdd-1.rpn.online.net	Major	05:51	Sep 21, 2023, 14:07 (6 d)	resolved
Honeycomb	SLO Burn Alerts	Major	08:30	08:30 (0 min)	resolved
Honeycomb	Ingest outage	Major	08:50	12:47 (4.0 h)	resolved
Dialpad	Issue with Custom Embedded CTI - Mini Dialer	Major	17:14	19:00 (1.8 h)	resolved
Ashby	Ashby All-in-One: Bulk Application Review Errors	Major	18:37	19:26 (49 min)	resolved
Confluent	Partial availability impact in Azure West US 2 and East US 2 regions in Confluent cloud clusters	Major	21:26	Sep 22, 2023, 17:11 (7 d)	resolved
Runway	Gen2 work is delayed	Major	23:08	Sep 16, 2023, 00:37 (1.5 h)	resolved
Snyk	CSV downloads failing for Reports	Minor	02:46	13:11 (10 h)	resolved
Twilio	SMS Delivery Delays to Globe Network in Philippines	Minor	02:49	11:29 (8.7 h)	resolved
Mailjet	Message Sending Delay	Minor	03:00	04:40 (1.6 h)	resolved
Sinch	Delivery Issue Phillipines - Globe Telecom	Minor	03:22	20:06 (17 h)	resolved
Vonage	Philippines SMS - Delivery Degradation towards Globe Telecom	Minor	03:43	08:33 (4.8 h)	resolved
Twilio	SMS Delivery Receipt Delay to Ditto Network in Philippines over International Pre-Registered Sender ID	Minor	04:20	11:27 (7.1 h)	resolved
Vonage	Service Issue in Platform	Minor	09:39	12:48 (3.1 h)	resolved
Twilio	Subset of Users are Unable to Access Port&Host Section in Console	Minor	10:32	11:48 (1.3 h)	resolved
Twilio	SMS Delivery Delays To Multiple Networks In Multiple Countries	Minor	12:35	15:06 (2.5 h)	resolved
Close	Background Processing Delayed	Minor	14:37	15:31 (54 min)	postmortem
Snyk	apidocs.snyk.io is returning 401	Minor	16:33	20:18 (3.8 h)	resolved
Twilio	Failures To Access API GET List For Account AvailablePhoneNumber TollFree	Minor	18:47	Sep 16, 2023, 02:19 (7.5 h)	resolved
Lightstep (ServiceNow Cloud Observability)	Errors and higher latency on all API endpoints	Minor	19:05	Sep 16, 2023, 01:33 (6.5 h)	resolved
Dropbox	Previewing files may not be working as expected	Minor	20:04	Sep 16, 2023, 20:17 (24 h)	resolved
Dropbox Sign	There's an increase in error during signing.	Minor	20:59	23:40 (2.7 h)	resolved
Twilio	SMS Delivery Report Delays to CTBC Network in Brazil	Minor	21:57	Sep 18, 2023, 17:11 (3 d)	resolved
Vonage	SMS API Service Issues	Minor	22:32	Sep 19, 2023, 09:36 (3 d)	resolved
Canva	Print Orders are going into Error Status due to Export Issues	No impact listed	00:05	Sep 18, 2023, 09:14 (3 d)	resolved
Vonage	Users not getting email Notifications	No impact listed	01:39	03:45 (2.1 h)	resolved
Confluence	Infrastructure outage affecting attachments and Bitbucket Pipelines in all regions	No impact listed	04:02	05:19 (1.3 h)	resolved
Jira	Infrastructure outage affecting attachments and Bitbucket Pipelines in all regions	No impact listed	04:02	05:19 (1.3 h)	resolved
Trello	Infrastructure outage affecting attachments and Bitbucket Pipelines in all regions	No impact listed	04:02	05:19 (1.3 h)	resolved
Bitbucket	Infrastructure outage affecting attachments and Bitbucket Pipelines in all regions	No impact listed	04:02	05:19 (1.3 h)	resolved
Hotjar	Feedback messages with "hate" rating not linked to Recordings	No impact listed	08:07	09:07 (1.0 h)	resolved
CircleCI	Builds failed to trigger for organizations with Github App integration	No impact listed	12:30	12:30 (0 min)	resolved
Chargebee	Elevated Errors While Accessing Customer Page in Merchant Console	No impact listed	13:30	13:30 (0 min)	resolved
Vonage	Dashboard - Issues with adding new payment methods	No impact listed	16:49	17:46 (57 min)	resolved
FullStory	Data capture outage for orgs on EU data center	No impact listed	19:33	19:33 (0 min)	resolved
Amplitude	Dashboards throwing error "something went wrong" when attempting to load	No impact listed	20:11	20:23 (12 min)	resolved
Sinch	DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of DR \| TT# MNOC-50177	No impact listed	20:26	23:20 (2.9 h)	resolved
Twilio	Studio Messaging Scheduler Service 500 Errors	No impact listed	22:23	22:48 (25 min)	resolved

Still open from earlier days 14

Vendor	Incident	Impact	Started	Resolved	Status
Confluent	Confluent Cloud is experiencing errors and delays with cluster and connector control plane operations	Major	Sep 14, 2023, 17:33	00:13 (6.7 h)	resolved
BigCommerce	Issue importing tracking numbers	Major	Sep 14, 2023, 21:06	00:08 (3.0 h)	resolved
Greenhouse	Issues with GoodTime Integration	Major	Sep 14, 2023, 22:54	14:07 (15 h)	resolved
Scaleway	[DC5]-Switch down-Room 1-Rack 11	Minor	Sep 8, 2023, 07:31	Sep 21, 2023, 12:19 (13 d)	resolved
Scaleway	[DC5] - Switch down Room 1 Rack c69	Minor	Sep 8, 2023, 10:29	Sep 21, 2023, 12:19 (13 d)	resolved
Scaleway	[PAR3 WAW2 AMS3] - Difficulties to create new instance	Minor	Sep 10, 2023, 08:50	Sep 21, 2023, 13:32 (11 d)	resolved
Scaleway	[DBaaS] - Instabilities issue on RDB PAR	Minor	Sep 11, 2023, 08:16	Sep 21, 2023, 14:03 (10 d)	resolved
Scaleway	[ELEMENTS] - Slow operations on block cluster in par1	Minor	Sep 11, 2023, 08:57	Sep 21, 2023, 13:59 (10 d)	resolved
Vonage	Service Issue in Platform	Minor	Sep 12, 2023, 15:28	Sep 20, 2023, 01:52 (7 d)	resolved
Canva	Users may encounter issues in Content Planner for Facebook and Instagram	Minor	Sep 13, 2023, 00:47	Sep 18, 2023, 00:18 (5 d)	resolved
Akamai	Web Security Analytics Issues	Minor	Sep 13, 2023, 14:55	Sep 19, 2023, 01:01 (5 d)	resolved
Dropbox Sign	Signature requests experiencing misplaced/missing fields and signatures	Minor	Sep 14, 2023, 01:09	00:47 (24 h)	resolved
Bandwidth	Bandwidth Dashboard Incident- ACR	Minor	Sep 14, 2023, 21:29	01:32 (4.0 h)	resolved
Orb	This is an example incident	No impact listed	Sep 14, 2023, 15:06	14:40 (24 h)	resolved

Maintenance 4

Vendor	Incident	Impact	Started	Resolved	Status
SparkPost	[Scheduled] Upgrade of email delivery platform in the US region	Maintenance	00:01	02:38 (2.6 h)	resolved
Sinch	[Scheduled] External Maintenance - Ooredoo Kuwait	Maintenance	00:31	05:00 (4.5 h)	resolved
Vonage	[Scheduled] Kuwait SMS - Planned Maintenance affecting Ooredoo Kuwait	Maintenance	00:31	05:00 (4.5 h)	resolved
Vonage	[Scheduled] Indonesia Voice - Planned maintenance affecting long virtual numbers	Maintenance	17:00	21:00 (4.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Maven Central, Harness, Amplitude, Bitbucket, Confluence, Scaleway, Honeycomb, Dialpad, Ashby, Confluent, Runway, Snyk.

Cite this

45 vendor-reported incidents started on 2023-09-15 (UTC) across 27 vendors, 14 labelled major or critical by the vendor.

Title: Outages on September 15, 2023
Vendor: Rewindex daily outage roundup
Date: 2023-09-15 00:00 UTC
URL: https://rewindex.com/outages/2023-09-15

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