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CompaniesScalewayMonthly reportsSeptember 2023

Scaleway in September 2023: incidents, uptime and changes

32incidents posted
5labelled major or critical
64.91%free of major/critical
21.70%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 10.5 days, incident time 23.5 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 5 · Minor 25 · No impact listed 2

Major and critical incidents 5

IncidentImpactStartedDurationStatusDay
[Webhosting]- slowness of classic mail operationsMajor17 hresolved09-11
[OBSERVABILITY] Cockpit is unavailableMajor26 minresolved09-13
[SAN] instabilities on san-hdd-1.rpn.online.netMajor6 dresolved09-15
[EMaaS]- Leaf par1dc2-net-f04lf209.dc2 down in DC2/S101/K15Major8 dresolved09-27
[Domain]- API downMajor14 dresolved09-28

Other incidents 27

IncidentImpactStartedDurationStatusDay
[DC5] Public switch down on DC5 Room1 rack B34Minor0 minresolved09-01
[Live Chat]- live chat unavailabilityMinor3 dresolved09-02
[Support]-Support unavailableMinor16 hresolved09-02
[Support]-Support unavailableMinor12 hresolved09-03
[Observability] - Cockpit Ingestion StoppedMinor3.0 hresolved09-04
[BareMetal] - Network operation are not available on Dedibox servers and Elastic MetalMinor16 dresolved09-05
[TEM]- Microsoft BlacklistMinor16 dresolved09-05
[Elements] [Instances] Instance STARDUST Hypervisors down on FR-PAR-1 and AMS1Minor25 hresolved09-07
[DC5]-Switch down-Room 1-Rack 11Minor13 dresolved09-08
[DC5] - Switch down Room 1 Rack c69Minor13 dresolved09-08
[Support]-phone unavailabilityMinor4.0 hresolved09-08
[DC2] Switch down on room 203 A rack M7Minor1.6 hresolved09-10
[PAR3 WAW2 AMS3] - Difficulties to create new instanceMinor11 dresolved09-10
[DBaaS] - Instabilities issue on RDB PARMinor10 dresolved09-11
[ELEMENTS] - Slow operations on block cluster in par1Minor10 dresolved09-11
[DC3] Public switch issue in DC3 Room 44 Racks B9, B8, B11, B7, B10, B12Minor2.8 hresolved09-16
[SUPPORT]-Support unavailableMinor44 hresolved09-16
[COCKPIT] Cockpit Grafana are unavailableMinor5 minresolved09-20
Chat and call disruption.Minor18 hresolved09-20
[Billing]- credit card addition fails, returning error 400Minor15 hresolved09-20
[COCKPIT] API internal is unstableMinor0 minresolved09-21
[Support]-phone unavailabilityMinor1.9 hresolved09-22
[HOSTING] Database issue on a specific webhosting platformMinor23 hresolved09-24
[Scaleway Products]-Dataloss for product dataNo impact listed0 minresolved09-25
[Serverless]- serverless functions: cannot build functions anymoreNo impact listed0 minresolved09-27
[INSTANCE] Maintenance on stardust instances located in NL-AMS-1 the 5th of OctoberMinor14 dresolved09-28
[WEBHOSTING] Database inaccessible on pf15 & pf16Minor5.5 hresolved09-30

Maintenance 8

Show scheduled maintenance

Cite this

Scaleway posted 32 status incidents in September 2023 (5 major or critical); 0 price changes and 0 notable page changes observed.

Title
Scaleway in September 2023
Vendor
Scaleway
Date
URL
https://rewindex.com/company/scaleway/2023/09

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