rewindex

Outages by daySeptember 13, 2023

Outages on September 13, 2023

UTC day 2023-09-13 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

58incidents started
13labelled major or critical
42vendors with a new incident
12still open from earlier days

By vendor label: Critical 1 · Major 12 · Minor 35 · No impact listed 10 · 23 maintenance

Incidents started this day 58

VendorIncidentImpactStartedResolvedStatus
TrelloAtlassian Account login issuesCritical (5.4 h)resolved
Box[Major] Delay in email notificationsMajor (0 min)resolved
BasetenModel metrics UI is missing recent dataMajor (17 min)resolved
DiscordApple push timeoutsMajor (10 min)resolved
Scaleway[OBSERVABILITY] Cockpit is unavailableMajor (26 min)resolved
Box[Major] Delays in Box RelayMajor (19 h)resolved
ConfluenceAtlassian Account login issuesMajor (5.4 h)resolved
JiraAtlassian Account login issuesMajor (5.4 h)resolved
BitbucketAtlassian Account login issuesMajor (5.4 h)resolved
OpsgenieAtlassian Account login issuesMajor (5.4 h)postmortem
StatuspageAtlassian Account login issuesMajor (5.3 h)postmortem
SnykSnyk Services DegradationMajor (20 min)resolved
LeverLinkedIn RSC sync disruptedMajor (21 h)resolved
CanvaUsers may encounter issues in Content Planner for Facebook and InstagramMinor (5 d)resolved
GitHub CopilotIncident with CodespacesMinor (3.5 h)resolved
GitHubIncident with CodespacesMinor (3.5 h)resolved
SinchDelivery Issue France - SFRMinor (39 min)resolved
SinchDelivery Issue France - SFRMinor (1.3 h)resolved
ConfluentConfluent Cloud Metrics are currently delayed. Queries for recent metrics may return incomplete or no data.Minor (8.2 h)resolved
SnykReports CSV download degradedMinor (0 min)resolved
Monday.comIssues with My Work - missing itemsMinor (2.1 h)resolved
TwilioOutbound Calls to France Numbers are Failing with the Auto AnnouncementMinor (4.4 h)resolved
ExpoDegraded performance due to higher than average server loadMinor (1.3 h)resolved
PrismaLatency in the EU region.Minor (2.4 h)resolved
WizIntermittent login issues (us-east-1 DCs)Minor (2.6 h)resolved
VonageTaiwan SMS - Delivery degradation towards Chunghwa NetworkMinor (4.3 h)resolved
CanvaErrors when searching or going through templates and elementsMinor (31 min)resolved
AkamaiWeb Security Analytics IssuesMinor (5 d)resolved
DiscordDesktop client update/download failures in some regionsMinor (3.7 h)resolved
SparkPostOutbound message delivery is delayed/slow for some SparkPost customers (US hosted only)Minor (2.4 h)resolved
DropboxUploading images with the iOS mobile app may produce an error message.Minor (8.3 h)resolved
PrismaIncreased Latency for Data ProxyMinor (4.3 h)resolved
BigCommerceAvailability IssueMinor (3 min)resolved
VonageService Issue in Messages API Platform: Whatsapp and Facebook Messenger ChannelMinor (16 h)resolved
VonageMexico SMS - Degradation towards AT&T MexicoMinor (7.0 h)resolved
TwilioOur Engineers are Investigating an Issue with Degradation of Service From WhatsApp Resulting in Messaging DelaysMinor (7.0 h)resolved
v0Delayed Build ProcessingMinor (38 min)resolved
VercelDelayed Build ProcessingMinor (38 min)resolved
CourierMessage status updates are delayedMinor (49 min)resolved
DigitalOceanNetworking - Multiple RegionsMinor (6.9 h)resolved
FigmaService disruptionMinor (4.0 h)resolved
BasetenModel metrics UI is missing recent dataMinor (21 min)resolved
SinchDI SMS 365 | Operator Services | Delay in delivery of DLR and MO | TT# MNOC-50137Minor (2.1 h)resolved
DiscordIncreased API ErrorsMinor (14 min)resolved
1PasswordIntermittent errors reported on multiple 1password sitesMinor (2.8 h)resolved
SinchDelivery Issue Netherlands - T-MobileMinor (3.5 h)resolved
BigCommerceIntermittent Availability IssuesMinor (11 min)resolved
MongoDB AtlasAtlas Cluster Operations DelayedMinor (3.2 h)resolved
LaunchDarklyFlags can't be toggled in the Flags ListNo impact listed (3.8 h)resolved
CircleCITriggering pipelines and creating new environment variables returning 401 or 404 errorsNo impact listed (0 min)resolved
HotjarIssues when accessing payments and subscriptionsNo impact listed (10 min)resolved
KlaviyoKlaviyo Community OutageNo impact listed (1.1 h)resolved
VonageIsrael SMS - Degradation for Inbound SMS towards Israel long virtual NumbersNo impact listed (1.6 h)resolved
HubSpotHubSpot was unavailable for some usersNo impact listed (0 min)resolved
PendoPage and Feature Events Showing 0 When Filtered by TodayNo impact listed (23 min)resolved
Grafana CloudSynthetic Monitoring - San Fransisco Probe IssuesNo impact listed (4.1 h)resolved
SentrySMS 2FA Messages Are Not Being ReceivedNo impact listed (21 h)resolved
TwilioSMS Delivery Report Delays to Multiple Networks in the US for a subset of ShortCodesNo impact listed (7 min)resolved

Still open from earlier days 12

VendorIncidentImpactStartedResolvedStatus
Grafana CloudIssues with Metric Ingestion and Querying - EU WestMajor (10 h)resolved
ConfluentConfluent Cloud Metrics API is currently experiencing periodic elevated error ratesMajor (26 h)resolved
GorgiasSome instagram replies are received as new ticketsMinor (19 d)resolved
Scaleway[DC5]-Switch down-Room 1-Rack 11Minor (13 d)resolved
Scaleway[DC5] - Switch down Room 1 Rack c69Minor (13 d)resolved
Scaleway[PAR3 WAW2 AMS3] - Difficulties to create new instanceMinor (11 d)resolved
Scaleway[DBaaS] - Instabilities issue on RDB PARMinor (10 d)resolved
Scaleway[ELEMENTS] - Slow operations on block cluster in par1Minor (10 d)resolved
VonageService Issue in PlatformMinor (7 d)resolved
TwilioUS Toll-Free Numbers Not Available For PurchaseMinor (35 h)resolved
TwilioSMS Delivery Delays To Malitel & Telecel Networks in MaliMinor (44 h)resolved
SinchDelivery Issue Netherlands - T-MobileMinor (2.1 h)resolved

Maintenance 23

VendorIncidentImpactStartedResolvedStatus
CircleCI[Scheduled] macOS Intel Support Deprecation BrownoutMaintenance (3.0 h)resolved
Linode (Akamai)[Scheduled] Maintenance for Cloud Manager, API, CLI, Backups Service, Images, and Linode.com WebsiteMaintenance (3.0 h)resolved
Twilio[Scheduled] US SMS Carrier Maintenance - AT&TMaintenance (6.0 h)resolved
Twilio[Scheduled] SMS Carrier Partner MaintenanceMaintenance (1.0 h)resolved
Vonage[Scheduled] USA SMS - Maintenance affecting multiple US Regional CarriersMaintenance (2.0 h)resolved
Twilio[Scheduled] US SMS Carrier Maintenance - Small US CarriersMaintenance (2.0 h)resolved
Twilio[Scheduled] Canada SMS Carrier Partner MaintenanceMaintenance (2.0 h)resolved
Sinch[Scheduled] DI SMS 365 | Operator Services | Application Maintenance | PCR Number #PCRSDI-10653Maintenance (5.0 h)resolved
Twilio[Scheduled] Mexico SMS Carrier Maintenance - AT&TMaintenance (6.0 h)resolved
Vonage[Scheduled] Mexico SMS - Planned Maintenance affecting AT&T MexicoMaintenance (6.0 h)resolved
Twilio[Scheduled] Canada Account Security Service Partner MaintenanceMaintenance (3.0 h)resolved
Twilio[Scheduled] Malaysia SMS Carrier Maintenance - Digi TelecommunicationsMaintenance (3.5 h)resolved
Sinch[Scheduled] Conversation API Routine Maintenance - EUMaintenance (1.0 h)resolved
Sinch[Scheduled] Scheduled Routine Maintenance - Token DatabaseMaintenance (1.0 h)resolved
Sinch[Scheduled] Conversation API Routine Maintenance - USMaintenance (1.0 h)resolved
CircleCI[Scheduled] macOS Intel Support Deprecation BrownoutMaintenance (3.0 h)resolved
CircleCI[Scheduled] macOS Intel Support Deprecation BrownoutMaintenance (3.0 h)resolved
Vonage[Scheduled] Malaysia SMS - Planned maintenance affecting DigiMaintenance (3.5 h)resolved
Vonage[Scheduled] Russia SMS - Planned maintenance affecting Tele2Maintenance (4.0 h)resolved
Dropbox Sign[Scheduled] Dropbox Sign Product UpdateMaintenance (2.0 h)resolved
Twilio[Scheduled] United Kingdom SMS Carrier Maintenance - VodafoneMaintenance (4.5 h)resolved
Twilio[Scheduled] United Kingdom Account Security Carrier Partner Maintenance - VodafoneMaintenance (4.5 h)resolved
1Password[Scheduled] Database maintenance for 1password.caMaintenancenot resolvedunknown

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Trello, Box, Baseten, Discord, Scaleway, Confluence, Jira, Bitbucket, Opsgenie, Statuspage, Snyk, Lever.

Cite this

58 vendor-reported incidents started on 2023-09-13 (UTC) across 42 vendors, 13 labelled major or critical by the vendor.

Title
Outages on September 13, 2023
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2023-09-13

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