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CompaniesBoxMonthly reportsSeptember 2023

Box in September 2023: incidents, uptime and changes

7incidents posted
7labelled major or critical
96.61%free of major/critical
96.61%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 24 h 23 min, incident time 24 h 23 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 3 · Major 4

Major and critical incidents 7

IncidentImpactStartedDurationStatusDay
[Critical] Issues Opening Box NotesCritical38 minresolved09-18
[Critical] Issues Accessing box.comCritical10 minresolved09-22
[Critical] Issues with Multiple Box ServicesCritical3.6 hresolved09-28
[Major] Issues with SSO LoginsMajor19 minresolved09-07
[Major] Customers may have experienced failures when using Public APIMajor50 minresolved09-12
[Major] Delay in email notificationsMajor0 minresolved09-13
[Major] Delays in Box RelayMajor19 hresolved09-13

Maintenance 3

Show scheduled maintenance

Cite this

Box posted 7 status incidents in September 2023 (7 major or critical); 0 price changes and 0 notable page changes observed.

Title
Box in September 2023
Vendor
Box
Date
URL
https://rewindex.com/company/box/2023/09

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