Outages by daySeptember 18, 2023

Outages on September 18, 2023

UTC day 2023-09-18 (Sep 18, 2023, 00:00 to Sep 18, 2023, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

83incidents started

23labelled major or critical

52vendors with a new incident

17still open from earlier days

By vendor label: Critical 6 · Major 17 · Minor 45 · No impact listed 15 · 16 maintenance

Outage events this day

18:00AWS outage · 18 linked vendors, plus 12 other incidents also happening in the same window (not linked)
Vendors reported an AWS outage; AWS’s own incident for this date is not in the archive.

Events are detected from incidents that started together and named the same provider. A link means one incident named another vendor, not a confirmed cause; “also happening” incidents only overlapped in time.

Incidents started this day 83

Vendor	Incident	Impact	Started	Resolved	Status
Dagster	Database maintenance failover	Critical	12:46	12:46 (0 min)	resolved
Semgrep	Semgrep.dev failing to load and scans failing to run	Critical	13:39	14:07 (28 min)	resolved
Box	[Critical] Issues Opening Box Notes	Critical	14:15	14:53 (38 min)	resolved
Maven Central	search.maven.org is down	Critical	16:19	18:38 (2.3 h)	resolved
Maven Central	search.maven.org is down	Critical	19:39	19:53 (14 min)	resolved
Red Hat (incl. Quay.io)	Cloud.redhat.com - Homepage	Critical	20:28	20:39 (11 min)	resolved
Bandwidth	Bandwidth International: Voice URI Incident	Major	08:14	10:44 (2.5 h)	resolved
Harness	Users are not able to create new environments or target groups in the Feature Flag Module	Major	09:18	11:19 (2.0 h)	resolved
Jupyter (Anaconda)	Partial outage of anaconda.org	Major	15:05	18:09 (3.1 h)	resolved
Vanta	Subset of AWS related tests showing inaccurate test results	Major	15:12	Oct 4, 2023, 06:30 (16 d)	resolved
Contentful	Marketplace Apps Not Installable	Major	16:46	17:11 (25 min)	resolved
Xero	Xero Projects - recent changes may not be appearing	Major	17:47	18:32 (45 min)	resolved
Dagster	Serverless runs failing to launch	Major	18:07	Sep 19, 2023, 04:03 (9.9 h)	postmortem
Snowflake	5 Deployments Affected: INC0092585	Major	18:09	Sep 19, 2023, 06:31 (12 h)	resolved
Bandwidth	WebRTC Incident	Major	18:19	19:51 (1.5 h)	resolved
Pulumi	Pulumi Cloud: Degraded performance	Major	18:24	Sep 19, 2023, 04:46 (10 h)	resolved
Pusher	Elevated API Errors	Major	19:03	Sep 19, 2023, 07:57 (13 h)	resolved
QuickBooks Online	Some QuickBooks Desktop users are experiencing error 5xx while trying to process payments	Major	19:11	Sep 19, 2023, 16:07 (21 h)	resolved
Amplitude	Degradation across most services	Major	19:15	Sep 20, 2023, 00:12 (29 h)	resolved
Brex	Dashboard and Mobile Availability	Major	19:53	Sep 19, 2023, 02:10 (6.3 h)	resolved
Confluent	Experiencing connectivity issues in AWS US-WEST-2 and US-EAST-1	Major	20:10	Sep 19, 2023, 08:41 (13 h)	resolved
Lightstep (ServiceNow Cloud Observability)	app.lightstep.com was intermittently unavailable	Major	20:21	Sep 19, 2023, 09:01 (13 h)	resolved
Xero	Xero Central - customers unable to raise cases	Major	23:50	Sep 19, 2023, 00:00 (10 min)	resolved
Sinch	Delivery Issue Iraq - Zain	Minor	01:48	04:55 (3.1 h)	resolved
Vonage	Iraq SMS - Delivery degradation towards Zain	Minor	01:58	06:18 (4.3 h)	resolved
Sinch	Delivery Issue France - SFR	Minor	04:52	05:04 (12 min)	resolved
Sinch	Delivery Issues - Turkey	Minor	09:48	14:10 (4.4 h)	resolved
Sinch	Delivery Issue Singapore - Singtel	Minor	09:50	12:52 (3.0 h)	resolved
Twilio	SMS Delivery Delays to Nuevatel Network in Bolivia	Minor	11:42	16:37 (4.9 h)	resolved
Twilio	Issues When Adding Credit Card in Console	Minor	13:07	19:12 (6.1 h)	resolved
Twilio	Delays on Port Number Notifications	Minor	15:01	18:22 (3.4 h)	resolved
Sinch	Delivery Issue Mongolia - Unitel	Minor	16:25	21:52 (5.5 h)	resolved
Vonage	Mongolia SMS - Degradation towards Unitel	Minor	16:54	21:57 (5.0 h)	resolved
Linode (Akamai)	Service Issue - Object Storage - Frankfurt	Minor	17:52	Sep 19, 2023, 13:51 (20 h)	resolved
Twilio	500 Errors When Using multiple Twilio Products	Minor	17:53	20:02 (2.1 h)	resolved
Confluence	Degraded performance in Confluence Cloud	Minor	18:08	23:06 (5.0 h)	resolved
SparkPost	Elevated 5xx Transmissions API error rates and Webhook delays for some SparkPost customers (US hosted only)	Minor	18:09	Sep 19, 2023, 10:38 (16 h)	resolved
Wix	RESOLVED: Issues Contacting Wix Customer Service	Minor	18:09	21:27 (3.3 h)	resolved
BigCommerce	Intermittent B2B errors	Minor	18:16	18:39 (23 min)	resolved
Vanta	Subset of AWS related tests showing inaccurate test results	Minor	18:16	Oct 12, 2023, 05:00 (23 d)	resolved
Gusto	We appreciate your patience as we are experiencing longer than anticipated wait times	Minor	18:27	19:23 (56 min)	resolved
Twilio	Errors When Creating Bundles	Minor	18:46	19:34 (48 min)	resolved
Segment	Multiple Segment features are experiencing intermittent issues	Minor	19:05	Sep 19, 2023, 14:01 (19 h)	resolved
Temporal Cloud	Errors and higher latencies observed in us-west-2 & us-east-1 (Related to AWS network errors)	Minor	19:18	23:15 (4.0 h)	resolved
QuickBooks Online	Some customers are experiencing sign-on or latency issues in QuickBooks Online	Minor	19:34	Sep 19, 2023, 16:07 (21 h)	resolved
Wix	RESOLVED: Issues Accessing Published Sites	Minor	19:40	20:25 (45 min)	resolved
Coralogix	Intermittent UI issues - US West region (cx498 url accounts) - An AWS regional incident (link inside)	Minor	19:42	Sep 19, 2023, 06:10 (10 h)	resolved
Twilio	Callback Failures in Twilio US Phone Numbers	Minor	19:45	21:26 (1.7 h)	resolved
Twilio	SMS Delivery Delays to Bangalink Network in Bangladesh	Minor	19:56	Sep 19, 2023, 09:46 (14 h)	resolved
Jira	Degraded performance in Cloud	Minor	20:08	22:25 (2.3 h)	resolved
Daily	Elevated latency / intermittent failures on API endpoints	Minor	20:21	Sep 19, 2023, 10:36 (14 h)	resolved
JFrog	JFrog Cloud Platform potential impact from AWS incident	Minor	20:28	Sep 19, 2023, 14:44 (18 h)	resolved
Dremio	Engine degradation in multiple AWS regions	Minor	20:33	Sep 19, 2023, 07:41 (11 h)	resolved
Klaviyo	Delays in Real Time Segmentation	Minor	20:36	21:17 (41 min)	resolved
Trello	Degraded performance in Cloud	Minor	20:44	21:37 (53 min)	resolved
Grafana Cloud	Networking Issues	Minor	21:08	Sep 19, 2023, 14:37 (17 h)	resolved
GitHub Copilot	Incident with Codespaces	Minor	21:16	21:26 (10 min)	resolved
GitHub	Incident with Codespaces	Minor	21:16	21:26 (10 min)	resolved
GitHub Copilot	We are investigating reports of degraded performance.	Minor	21:28	21:33 (5 min)	resolved
GitHub	We are investigating reports of degraded performance.	Minor	21:28	21:33 (5 min)	resolved
Elastic Cloud	AWS EC2 Network Outage in us-west-2 region	Minor	21:54	Sep 19, 2023, 09:01 (11 h)	resolved
Buildkite	Degraded performance on Scheduled Builds	Minor	21:56	22:33 (37 min)	resolved
Twilio	500 Errors When Using Multiple Twilio Products	Minor	22:09	Sep 19, 2023, 06:28 (8.3 h)	resolved
Twilio	Callback Failures in Twilio US Phone Numbers	Minor	22:19	Sep 19, 2023, 06:28 (8.2 h)	resolved
ActiveCampaign	Some users are experiencing issues with the ActiveCampaign.com user interface	Minor	22:26	23:02 (36 min)	resolved
LaunchDarkly	Event Processing Delays	Minor	22:54	Sep 19, 2023, 00:58 (2.1 h)	resolved
Sinch	Delivery Issue Netherlands - T-Mobile	Minor	23:15	Sep 19, 2023, 00:33 (1.3 h)	resolved
Vonage	Netherlands SMS - Delivery Degradation towards T-Mobile	Minor	23:30	Sep 19, 2023, 03:04 (3.6 h)	resolved
Amplitude	Customers receiving "Realtime data may be incomplete or missing for this chart."	No impact listed	02:27	02:41 (14 min)	resolved
Twilio	Twilio Functions 500 Errors	No impact listed	11:14	11:53 (39 min)	resolved
CircleCI	Pipelines failed to be triggered for organizations using Github App integration	No impact listed	12:00	12:00 (0 min)	resolved
Linode (Akamai)	Service Issue - Block Storage - Frankfurt	No impact listed	14:30	14:30 (0 min)	resolved
Lever	Lever domain "lever-analytics.com" issues	No impact listed	15:46	Sep 19, 2023, 14:15 (22 h)	resolved
Twilio	Issue With Voice Recording	No impact listed	17:58	18:52 (54 min)	resolved
Twilio	500 Errors With Rooms Video	No impact listed	18:02	18:51 (49 min)	resolved
Twilio	Issues With Studio	No impact listed	18:10	18:55 (45 min)	resolved
Vonage	Service Incident - Voice Call Issues (US Region)	No impact listed	18:38	Sep 19, 2023, 06:51 (12 h)	resolved
Statuspage	Elevated Server Errors on Public Pages	No impact listed	18:50	19:19 (30 min)	resolved
Census	Sync runs not starting	No impact listed	19:22	Sep 19, 2023, 01:44 (6.4 h)	resolved
Honeycomb	Query errors for some customers	No impact listed	19:25	20:32 (1.1 h)	resolved
Mapbox	Increased HTTP error rates and latency	No impact listed	19:25	Sep 19, 2023, 16:30 (21 h)	resolved
MongoDB Atlas	MongoDB Atlas: Networking issues in AWS us-east-1, us-west-2	No impact listed	20:28	Sep 19, 2023, 12:16 (16 h)	resolved
Greenhouse	Greenhouse <> GoodTime integration issues have been resolved	No impact listed	22:15	22:15 (0 min)	resolved

Still open from earlier days 17

Vendor	Incident	Impact	Started	Resolved	Status
Scaleway	[SAN] instabilities on san-hdd-1.rpn.online.net	Major	Sep 15, 2023, 05:51	Sep 21, 2023, 14:07 (6 d)	resolved
Confluent	Partial availability impact in Azure West US 2 and East US 2 regions in Confluent cloud clusters	Major	Sep 15, 2023, 21:26	Sep 22, 2023, 17:11 (7 d)	resolved
Cloudinary	Intermittent access to Media Library for US geos	Major	Sep 16, 2023, 00:56	15:27 (3 d)	resolved
Scaleway	[DBaaS] - Instabilities issue on RDB PAR	Minor	Sep 11, 2023, 08:16	Sep 21, 2023, 14:03 (10 d)	resolved
Scaleway	[ELEMENTS] - Slow operations on block cluster in par1	Minor	Sep 11, 2023, 08:57	Sep 21, 2023, 13:59 (10 d)	resolved
Vonage	Service Issue in Platform	Minor	Sep 12, 2023, 15:28	Sep 20, 2023, 01:52 (7 d)	resolved
Canva	Users may encounter issues in Content Planner for Facebook and Instagram	Minor	Sep 13, 2023, 00:47	00:18 (5 d)	resolved
Akamai	Web Security Analytics Issues	Minor	Sep 13, 2023, 14:55	Sep 19, 2023, 01:01 (5 d)	resolved
Twilio	SMS Delivery Report Delays to CTBC Network in Brazil	Minor	Sep 15, 2023, 21:57	17:11 (3 d)	resolved
Vonage	SMS API Service Issues	Minor	Sep 15, 2023, 22:32	Sep 19, 2023, 09:36 (3 d)	resolved
Scaleway	[SUPPORT]-Support unavailable	Minor	Sep 16, 2023, 12:18	08:40 (44 h)	resolved
Twilio	SMS Delivery Delays to MTN Network in Sudan	Minor	Sep 17, 2023, 13:58	08:39 (19 h)	resolved
Vonage	Singapore SMS - Degradation of SMS towards TPG Telecom (Simba) network	Minor	Sep 17, 2023, 19:06	00:21 (5.3 h)	resolved
Sinch	Delivery Issue - Venezuela - Digitel	Minor	Sep 17, 2023, 19:50	00:14 (4.4 h)	resolved
Twilio	SMS Delivery Delays to Digitel in Venezuela	Minor	Sep 17, 2023, 19:56	02:29 (6.5 h)	resolved
Vonage	Venezuela SMS - Delivery Degradation towards Digitel Network	Minor	Sep 17, 2023, 20:11	02:22 (6.2 h)	resolved
Canva	Print Orders are going into Error Status due to Export Issues	No impact listed	Sep 15, 2023, 00:05	09:14 (3 d)	resolved

Maintenance 16

Vendor	Incident	Impact	Started	Resolved	Status
Twilio	[Scheduled] US SMS Carrier Maintenance - T-Mobile	Maintenance	02:00	12:00 (10 h)	resolved
Vonage	[Scheduled] USA SMS - Emergency Maintenance affecting T-Mobile	Maintenance	02:00	12:00 (10 h)	resolved
Vonage	[Scheduled] USA SMS - Emergency Maintenance affecting AT&T	Maintenance	02:00	09:00 (7.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - MMS/SMS	Maintenance	04:00	Sep 22, 2023, 18:00 (5 d)	resolved
Sentry	[Scheduled] Database maintenance	Maintenance	09:00	09:20 (20 min)	resolved
Bandwidth	[Scheduled] Global Data Center Maintenance - Australia	Maintenance	12:00	14:00 (2.0 h)	resolved
Linode (Akamai)	[Scheduled] US-East (Newark) Object Storage	Maintenance	14:00	19:31 (5.5 h)	resolved
Box	[Scheduled] SSO Scheduled Maintenance	Maintenance	17:03	Sep 21, 2023, 00:02 (2 d)	resolved
Twilio	[Scheduled] France Voice Carrier Partner Maintenance	Maintenance	20:00	Sep 28, 2023, 00:00 (9 d)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Tele2	Maintenance	20:00	Sep 19, 2023, 00:01 (4.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Megafon and Yota	Maintenance	21:00	Sep 19, 2023, 04:02 (7.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Megafon	Maintenance	21:00	Sep 19, 2023, 04:01 (7.0 h)	resolved
Twilio	[Scheduled] Italy Account Security Carrier Partner Maintenance - Wind (Tre)	Maintenance	21:01	Sep 19, 2023, 00:00 (3.0 h)	resolved
Twilio	[Scheduled] Ukraine SMS Carrier Maintenance - Lifecell	Maintenance	23:00	Sep 19, 2023, 03:01 (4.0 h)	resolved
Vonage	[Scheduled] Ukraine SMS - Planned maintenance affecting Network Lifecell	Maintenance	23:00	Sep 19, 2023, 03:01 (4.0 h)	resolved
Vonage	[Scheduled] Ukraine SMS - Planned maintenance affecting Network Astelit	Maintenance	23:00	Sep 19, 2023, 03:01 (4.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Dagster, Semgrep, Box, Maven Central, Red Hat (incl. Quay.io), Bandwidth, Harness, Jupyter (Anaconda), Vanta, Contentful, Xero, Snowflake.

Cite this

83 vendor-reported incidents started on 2023-09-18 (UTC) across 52 vendors, 23 labelled major or critical by the vendor.

Title: Outages on September 18, 2023
Vendor: Rewindex daily outage roundup
Date: 2023-09-18 00:00 UTC
URL: https://rewindex.com/outages/2023-09-18

All days Outage events Markdown